2025 Retail Predictions: Industry Experts Share Insights on the Future
This special episode features interviews with RETHINK Retail’s Top Retail Experts and Global Retail Leaders communities, offering a glimpse into what lies ahead for 2025 and beyond.
Gaurav Saran, CEO at ReverseLogix Joins NYSE TV Live
With the NRF projecting 17% of all 2024 sales will be returned, the estimated cost to retailers is closing in on $1 trillion dollars. Hear the factors driving this surge and how retailers are adapting to this growing challenge.
Laggards Beware: The Danger of Not Leading in the Application of AI
By Shekar Raman, CEO and Co-founder, Birdzi
Influential Voices Impacting Retail
Retail Voices by NRF was created by the National Retail Federation, in partnership with media company RETHINK Retail and supporting partner Women in Retail, to recognize and celebrate influential voices impacting retail.
Sarah Kirk-Douglas, VP of Global Marketing, Pivotree
7 Essential Tips to Empower Your Team with AI: A Marketing Leader’s Guide
Morgan Chapman, VP of Strategic Partnerships, Fluent
Q&A: How Grocery Stores Can Expand Their Shelves with Non-Endemic Ads
Jason Cottrell, Founder and CEO, Orium
The Role of Ecosystems and Alliances in Advancing Composable Commerce: Helping buyers understand composability and how turning to MACH technologies can help them overcome the challenges they’re facing.
Wes Schroll, CEO and Founder, Fetch
Mr. Schroll sat down with NYSE’s Taking Stock host Trinity Chavez to discuss the game-changing impact of rewards-based advertising and how Fetch is driving wins for brands and consumers.
Ross Kramer, Chief Executive Officer, Listrak
Mr. Kramer discusses Listrak’s innovative approach to communication, company culture, client success, AI in marketing, and their expanded partnership with Shopify.
John Mann, Chief Technology Officer, Obsess
Discussing the future of VR and AR in retail, Mr. Mann emphasizes that ‘the true advantage lies not just in experiencing information or products in immersive spaces, but in creating virtual connections and social environments. This social component will be pivotal for the future of shopping in VR.’
Kelly Goetsch
Chief Strategy Officer at commercetools & MACH Alliance Co-founder
"For all the AI hype, I have yet to see meaningful use of AI in production - especially in commerce. Yes every vendor claims to have some AI now, but I’m talking about real enterprises putting generative AI in front of its end-consumers in a meaningful way or fundamentally changing how the business operates..."
A Moment With: Galen Walters and Sylvain Perrier
Mercatus, a Relationshop Company, is on a journey to revolutionize the digital shopping experience. Discover how their visionary leadership from an unexpected location is shaping the future of grocery retail technology.
3 Ways to Make Business Buyers Part of Your Growth Strategy
Allen Bonde, Chief Marketing Officer at TreviPay, discusses three practical ways to prime retailers to better serve business buyers focusing on payments choice, loyalty-building tools and streamlined automation.
Amena Ali
Chief Executive Officer
Optoro
Optoro
Amber Venz Box
Co-Founder & President
LTK
LTK
Matt Drzewicki
Vice President, Partner Solutions Group
Roundel
Roundel
Justin Honaman
Head of Worldwide Go-to-Market for Retail and Consumer Goods
Amazon Web Services (AWS)
Amazon Web Services (AWS)
Kait Stephens
CEO & Co-Founder
Brij
Brij
Caitlin Will
Chief Marketing Officer
Repsly
Repsly
Gary Hawkins
Consumer goods retail industry Strategic Advisor, Author, Thought Leader and Keynote Speaker
Koren Stucki
VP Product Marketing, Voice of Customer
Verint
Verint
Nino Horttrich
Head of Global Marketing Retail
Diebold Nixdorf
Diebold Nixdorf
RETHINK Retail’s Top Retail Experts
The prizes are awarded to thought leaders and market makers influencing retail and CPG based on the recommendations of members, committees and corporations.