What We're Reading and Watching

The Solution to IT Bottlenecks? The IT Mirror

The retail industry is in a paradox: Those familiar with IT don't know the business, and those familiar with the business don't understand IT. But not for long.

Manufacturing

Gen Z’s Thoughts on the Hottest Sports Topics

Download this report to find out what this generation has to say about the major topics affecting teams, leagues and sponsors alike.

Digital Marketing Best Practices for the Holidays

The holidays are fast approaching and brands and retailers of all sizes are busy with last-minute preparations. This blog offers important tips to ensure success.

How Multi-Brand Enterprises Can Boost Customer Experience with Marketplaces

Read the guide and generate a brand new revenue stream without disrupting your existing business.

Turn Your Customers Into Brand Advocates

When you give your customers a reason to create and share their own original content, you can identify brand advocates and strategically engage social media conversations.

Complexity, Data and Greater Uncertainty: How Retail Merchandising Is Changing

This guide highlights the changes and steps retailers must take to become quicker, more efficient, and transparent when it comes to managing data and communicating.

Podcast: The Future of Virtual ​Retail Commerce 

Listen to the CPG Guys interview with Melissa Jurgens, COO, and Lucas Blair, CTO, at InContext Solutions.

2022 Premium Loyalty Data Study

How to keep your customers engaged when loyalty standards are high.

What Can You Do to Manage Your Data During an Acquisition?

Without Master Data Management this process can turn into a mess  and create serious issues for your customers and your business. 

Marketing Case Study: Tito's In A Can

"Supermarket Guru" Phil Lempert gives a major shout out to Tito’s vodka for a brilliant PR and marketing stunt.

A Guide to Start Selling Online Fast

How to launch your eCommerce store in 10 weeks or less  to meet the requirements of a pandemic-shaped world.

2022 Commercial Real Estate Trend Report

A guide for landlords and tenants to anticipate market demands and maximize the value of their leases.

Brands Innovating the Consumer Electronics ​Ecommerce Landscape

Find out which brands are rethinking digital commerce experience with innovation and outstanding customer experience.

The Top Customer Experience KPIs that you Should Know

Collecting tangible consumer statistics aides CX teams in building stronger programs based on customer needs.

eCommerce Specialty Stores: Same Flash With More Cash

With robust eCommerce platforms and improved customer data, building flash sales strategies can benefit brands and delight customers.

3 Questions to Ask When Evaluating a CX APP 

Learn how to ensure that you can more easily adapt in the face of increasing change and uncertainty.

Five Ideas to Make Your eCommerce Business More Sustainable

As more consumers than ever intend to change their consumption habits to reduce their impact on the planet, it pays to ensure your eCommerce business aligns with their sustainability values.

Strategies for Boosting Retail Alcohol Sales

This whitepaper discusses how to optimize your sales strategy and combat obstacles hindering success on the shelf.