What We're Reading and Watching
Mobile Ordering Trends Report For Fall 2022
Data on the competition for prepared food and mobile ordering trends to watch.
8 Ways Restaurant Technology Must Serve A Changing Industry
Read these best practices for ensuring your technology is used to create business continuity, effective strategy, and maximized profit potential.
Everything You Need to Know About Gamification, Rewards and Recognition
Give recognition, gamify work and incentivize employees with rewards to boost engagement and make the restaurant employee experience more enjoyable.
5 Brands that Have Transformed the Post-Pandemic Restaurant Experience
This report took a deep dive into the customer experience by analyzing thousands of online reviews.
The Online Reputation Management Guide for Restaurant Brands
How well are you monitoring and responding to reviews across all of your locations?
QSR Insights Spotlight
A snapshot at visits to over 30 top QSR brands from May to June 2022 is revelealed in this infographic.
Research: Gen Z Restaurant & Dining Trends
Fresh insights on restaurant and dining preferences, the trends they’re influencing in the space and more.
What Non-Sports-themed Restaurants Can Learn from Sports-themed Restaurants
Curious how your restaurant can capitalize on the growing sports industry? Learn how to create promotions that hit it out of the park.
How CKE Restaurants Cultivates an Engaging and Rewarding
Digital Experience
Jason Seeley, Senior Director of Digital Strategy, discusses CKE’s new loyalty program and how it connects to a larger digital strategy.
A Day in the Life of a Wendy’s Manager
While many people may think it only consists of opening stores and filling out paperwork, managers have quite a few critical responsibilities on their plate.
Annual Digital Recipe Usage Report: 2022
2,000+ American shoppers were surveyed to understand how digital recipe usage is changing amid inflation and accelerated digital adoption.
2022 Restaurant Industry Digital Maturity Benchmark
To attract more customers, restaurants need to strengthen their online presence & deliver a distinct digital experience, especially in terms of menu offerings and design.
FoodBytes: Restaurant Design Trends
Discover what the post-pandemic future of design may hold from interviews with restaurant design leaders.
2022 Summer Travel Insights
New report analyzes consumer survey data of those who plan to travel in the months ahead to gain a better understanding of how consumers plan to spend their summer vacations.
How to Support the LGBTQ+ Community and Diversity at Your Store
Four ways your store can foster an inclusive, welcoming environment without falling victim to the rainbow-washing bandwagon.
Case Study: TGI Fridays
How a fully integrated digital suite provides guests with a seamless omnichannel experience.
The Future Of Hospitality Isn’t What You Think It Will Be
What hospitality operators are doing to stay ahead of the curve, and what you can do to recover and thrive in a post-pandemic world.
Webcast: The State of Digital Maturity of Loyalty Programs
Speakers include Mike Templeton, Casey’s, Andrew Rebhun and Rachel Robinson, El Pollo Loco, Gaurav Pant, Incisiv and Lori Stout, Punchh.
3 Reasons To Use A Professional Mystery Shopper Provider
Learn how they can objectively measure the execution of your brand promises and customer experience initiatives.
