Foodservice Content that Captured Our Curiosity
Flipping Burgers to Shaping Tech’s Future: Phil Crawford’s Remarkable Journey
In this podcast, Phil reflects on his career, the challenges he faced, and the future of technology in the Quick-Service Restaurant industry [Restroworks].
How Panera Bread Embraced Digital Transformation
At Panera Bread, the growing need to maintain a personal connection with customers in an increasingly digital world presented not just obstacles to overcome, but also an exciting opportunity for innovation and growth [Braze].
What Can Mobile POS Really Do for Your Restaurant?
A true mobile-first solution – not simply legacy point of sale displayed on a smaller screen – brings an entire eco-system's worth of restaurant management software to your staff; restaurant tech that works for them, not the other way around [Tabit].
What is Restaurant Supply Chain Management and Why It Matters in 2024
This blog reveals why good restaurant supply chain management matters and introduces tools and best practices to improve the way your restaurant’s supply chain works [TimeForge].
Use Case: Using L&D to Set Franchisees Up for Success
To support the success of their franchise stores, Salata’s leadership team identified the importance of making all learning and development materials accessible [Wisetail].
2024 Restaurant Tech Predictions
The last few years have been chock-full of hurdles for restaurants who've had to adapt to new ways of business and staffing shortages. Discover an ever-growing list of digital solutions that can be implemented to solve both old problems and new [QSR Automations].
10 Best Practices for Managing High-Volume Days
To maximize sales and meet the expectations of digital-first guests during peak times, restaurant brands must leverage digital solutions that simplify order management, streamline operations, and increase throughput.
Customer Testimonial: WoWorks
WoWorks' CIO, Kyle Mark, describes how the restaurant portfolio company increased efficiency and productivity at its 350 locations with the help of a new technology partner [Qu].
Unveiling 2024: Your Essential Guide to Restaurant Tech Trends
A compiled list of state-of-the-art restaurant tech trends to keep you ahead of the curve and help you make smart investments in the coming year [PAR Tech].
Case Study: Hooters Maximizes Customer Reach and Engagement
See how a Hooters March Madness multichannel ad campaign combined connected TV and mobile channels to score more visits to their restaurants [GroundTruth].
How Restaurant Franchisors Can Save a Million Dollars in 5 Easy Steps
Turns out cheddar isn't just what goes on salads and sandwiches. Southern Rock saved $840,000, and you can, too.
Case Study: KFC Builds Finger-Lickin’ Good Digital Experiences
Learn how a unified composable content platform brings brand consistency to KFC’s web and mobile apps, turning up the heat on brand recognition and customer loyalty.
Five Pizza Chains On The Rise
Everyone loves pizza, and there are thousands of options for the Italian dish across the country. This blog looks at five regional pizza brands to see how they are standing out in a crowded kitchen.
COOs Share How They Overcome Challenges in their Restaurants
Brian Wise, COO of Freddy’s Frozen Custard and Steakburgers, and Todd McEvoy, COO of Cotton Patch Cafe, discuss how they continue to overcome operational challenges to evolve and flourish.
The First 90 Days: A Critical Time for Employee Retention and Success
Quick-service restaurants have a retention problem. This article breaks down the steps you can take in the first 90 days to make work meaningful and maximize employee retention.
New Year’s Resolution Ideas for Restaurant Owners
After the excitement (and expense) of the holidays, customers tend to disappear until Valentine’s Day rolls around, making January a good time for restaurateurs to implement some big business changes.
15 Small Business Tips for 2024
Ask small business owners what their main goal is, and most will tell you that they want to grow sales. Planning ahead can help increase the likelihood of achieving that goal.
83 Key Restaurant Industry Statistics for 2024
See where the restaurant industry is headed with stats on food costs, labor, online ordering, and more.
Top 10 Hospitality Industry Trends to Watch in 2024
In the dynamic world of hospitality, staying ahead of the curve is not just a goal—it’s a necessity. As we inch closer to 2024, the landscape of restaurants and hotels is undergoing big changes.
5 Influencer Marketing Trends Predicted for 2024 (+ ways to take action)
Discover how influencer marketing has transformed the industry, reshaping brand marketing strategies. Stay ahead of the game and explore ways to incorporate upcoming trends into your campaigns for the new year.
Case Study: A&W Restaurants
See how A&W partnered with a technology solution provider to boost its online reputation and create greater trust and loyalty to strategically grow its brand and improve its overall customer experience.
How to Use Restaurant Data Analytics to Maximize Profitability
Leaders in the restaurant industry can’t afford to rely on guesswork and gut feelings to make decisions, so effective data analytics is a crucial practice.
Video Success Story: Pizza Hut UK
Pizza Hut’s strategy in the competitive UK market is all about being relevant, easy, and distinctive in everything they do, from developing campaigns to delivering pizza to outer space.
6 Steps For Effective Restaurant Reputation Management
This blog explains how to create a fool-proof restaurant reputation management process and build a 5-star online reputation.
Preventing Theft Through Software & Reporting
Modern technology continues to offer new solutions to preventing employee theft through better monitoring of data. Here is some of the reporting and systems in place that have helped restaurants cut down on theft.
2023 Restaurant Tech Landscape Map
From key trends to major players: a comprehensive (though not exhaustive), at-a-glance overview of leaders in restaurant tech today.
Podcast: Data Delicacies- Optimizing Data in Marketing
With endless supplies of information, regardless of niche or vertical, the potential to leverage data to ultimately serve customers better is tremendously favorable for marketers everywhere.
How to Rank High On Online Food Delivery Platforms
While most if not all of the online ordering apps have a ranking algorithm of their own, there are quite a few metrics that are commonly used to determine a restaurant’s ranking in food ordering apps.
Deck the Halls and Fill the Seats:
8 Restaurant Strategies for Holiday Success
The holidays are a prime time to unleash your boldest ideas. Discover how to turn a profit from every corner of your restaurant space and how to take care of your staff while providing excellent hospitality for your guests.
Success Story: Five Guys Burgers and Fries
Hear how the chain's Vice President of Information Technology was blown away by the speed at which new technology handled their enterprise-level reporting needs.
Food Delivery Fraud: Delivery Apps vs. Restaurants
Restaurant owners must remain aware of the potential impact of rising food delivery fraud. This blog provides everything you need to know to stay on top of this at your business.
11 Things That Go Wrong In Training Needs Assessments
Conducting a needs assessment is a crucial step in ensuring that a training program addresses the specific needs of the staff and the restaurant. But, a lot can go wrong in the process if not carefully planned and executed.
How Virtual Assistants Are Shaping the Future of Drive-Thru
Quick-service operators may have turned to AI for a patchwork solution during the labor shortage, but owners and operators are seeing that voice AI in particular is the future for unlocking record operational efficiencies and financial stability
McDonald’s Sees a 8.6x Increase In New Followers with Interactive Video Campaigns
To encourage followers to visit their Instagram page and view the newest content, they created a template that would pull several of the last Instagram images that had been posted as well as the latest post.
4 Ways Technology is Revolutionizing the Restaurant Experience
As businesses adapt to new challenges and continue to put their customers at the center, technology is enabling them to stay competitive and keep up with new trends.
Understanding Millennial Spending Habits as A QSR Marketing Professional
Millennials are more willing than other generations to eat out, with 79% reporting they regularly spend money eating at restaurants. As such, their habits are influencing how QSRs market their offerings.
14 Restaurant Halloween Ideas and Promotions for 2023
This Halloween ideas guide explores 14 ways to make October a spook-tacular time of year at your restaurant including menu ideas, decor options, contest suggestions and more.
Influencer Marketing for Restaurants: Your Recipe for Reaching the Modern Diner
Looking to add a bit of spice to your restaurant marketing efforts? Then it’s time to 86 your old strategy and start turning and burning with restaurant influencers.
Marketing Campaign Inspiration Guide
From learning how to effectively drive new users to download your app to exploring how to leverage iOS Live Activities to provide ongoing updates to your customer base, this guide has something for every marketer who’s ready to elevate their customer engagement strategy.
Burger King Grows Frontline Applications by 4X with Recruitment Automation
Discover how Burger King shortened their candidate hiring cycle and time to hire by 30% with the power of recruiting automation.
Capture the Voice of Your Customer
Customer feedback solutions are designed to capture, analyze, and measure all manner of customer emotion and data surrounding your brand.
Case Study: Wahlburgers Restaurant Chain
Discover how the burger chain uses exciting technology to improve their dine-in customer experience with “real-life” interactions and vivid promotional displays.
Marketing In Sports Bars
This blog explores the pivotal role of marketing in your sports bar, multiple TV setup instructions, and how strategically running digital ads across these screens can boost your business.
Gen Z Workers: How to Create an Environment Where First-Time Workers Can Thrive
Here’s how to create a work environment for first-time employees that helps them do their best—and reaps your business the benefits.
Video Testimonial: Fan-Focused Tech at Sahlen Field
Rob Free, VP of Food & Beverage Operations at Be Our Guest LTD describes how new technology was a home run for this pro baseball stadium.
Infographic: 5 Reasons Your Restaurant Should Serve Gift Cards
Would you like your restaurant to be more successful? Put gift cards on the menu. Here are five reasons why.
The High Cost of Invisibility for Restaurant Brands
Is your multi-location restaurant ghosting its diners? New research reveals that many restaurants miss out on opportunities to engage with local audiences.
How to Write a Restaurant Employee Handbook [Free Template]
A thorough employee handbook centralizes key information, outlines expectations, and helps reduce turnover.
How Restaurant Operators Can Utilize the Cloud to Maximize Performance
Patience may be a virtue, but not when it impedes performance. Long lines are a symbol of inefficiency, and inefficiency blocks productivity and wastes time.
QSRs Face the Demographic Cliff: Personalization in an Increasingly Unattended Era
Ensure that your QSR stays ahead of the upcoming labor cliff when baby boomers exit the workforce. Offer personalized customer experiences at scale in an unattended future.
How Much is Your Food Really Costing You?
Better understand your food cost variances and how you can improve your bottom line today.
Restaurant and Convenience Store Subscription Guide to Recurring Revenue
Discover how subscription-based loyalty programs are helping drive revenue for brands, increasing brand awareness, and offering customers added value.