Foodservice Content that Captured Our Curiosity:
Foodservice
Learn how to successfully leverage this marketing channel to engage guests with timely, personalized messages and, ultimately, drive revenue.
Case Study: Ultra Steak
Discover how this operator cut out more than $100,000 of fat with an all-in-one restaurant enterprise management platform.
Video: Dave & Buster's Case Study
Dave & Buster’s CMO and CIO describe how self-service kiosks create a winning feeling for everyone.
How to 86 Stress By Automating Your Restaurant Sales Tax
Restaurant sales tax shouldn’t make a tough job harder. See how automation helps you manage sales tax in restaurants and ensures you pay the full amount on time.
7 Must-Have Local Online Marketing Tactics
Seven local online marketing tactics to help you improve online visibility, gain more local customers, and increase your revenue.
Foodservice
Buffet Restaurants: Filling Up on Foot Traffic
This blog dives into the location analytics for the restaurant space and three of the largest buffet chains - Cicis, Golden Corral and Pizza Ranch - to take a closer look at the trends driving visits to buffets.
Emerging Experiences: Where Tech Meets Taste
This study shows how 10 fast casual brands are managing the blurring between digital and physical customer interactions.
Foodservice
Strategies For Motivating Restaurant Staff So They Stay
How can restaurants focus on keeping existing employees happy and engaged? We share 15 ways to keep them motivated and engaged.
Webinar: Scoring Google 5-Star Reviews for Multi-Location Restaurants
Watch two industry experts dig into what multi-location brands need to know about creating a positive online reputation that drives growth.
Foodservice
State of the Industry:
Future of In-Restaurant Dining
This report explores how digital transformation is impacting the restaurant industry, with insights on improving efficiency, customer experiences, and technology infrastructure.
Foodservice
Case Study: How Carrot Express Is Saving Over $1 Million In Labor Costs
This fast-growing healthy concept brand is saving over one million dollars annually on labor costs using a sales forecasting and labor scheduling tool.
2023 Connected Restaurant Experience Study: Digital Engagement Creates Complexity
This research provides insights into the technology investment plans of the dining industry and highlights the importance of upgrading store infrastructure to keep up with the digital revolution.
How to Improve Quick-Service Restaurant Operations
In a lot of ways, the QSR business has never been better-but it’s also never been more challenging as technology improves and restaurant and food brand operations become more complex.
How to Sell More Restaurant Gift Cards
Gift cards are an important revenue channel for restaurants. Here's how to market them to customers.
Everything You Need to Know About Digital Menus for Restaurants
While most aspects of the dining experience have returned to normal, many restaurants are keeping digital menus for good, and others are adopting them for the first time, because of their business benefits.
A Recipe for Success: The Digital Transformation of QSR Loyalty
Learn how to turn everyday payment transactions into actionable data and deliver targeted promotions to 100% of your customers in real-time - without any extra effort made by your employees or the customer.
Podcast: Savory’s Growth Formula Starts with Data Ownership
Josh Boshard, COO for Savory, discusses the importance of APIs and data ownership, the infrastructure they built in-house, and what they look for in tech partners.
Why Digital is Critical for QSRs & Fast Casual Restaurants
To survive and thrive in the digital era, restaurants know the quality of their technology is as important as their food in the race to keep customers engaged, happy, and coming back for more.
Case Study: Secrets to Motivating Guests with AI-Driven Menu Clustering
Learn how a burger restaurant used menu clustering to drive a campaign with a 61x ROI.
How Automation (and Other Pain Points) Impact Fast-Casual and Quick-Service Restaurants
Learn how to tell if automation is hurting or helping your restaurant brand.
The Power of Conversational Recruiting: How McDonald’s Replaced Friction with Automation
Alexa Morse, McDonald's, discusses how conversational AI has transformed their hiring process.
The Great Big Book of Non-Discount Rewards
The future of loyalty means going beyond discounts and coupons. But where do you start? This comprehensive and inspirational guide offers over 40 non-discount reward ideas.
Hiring Hourly Workers:
Why You Don’t Need an ATS, Job Board or Hiring Agency
Today’s job market is highly competitive, making it more challenging than ever for employers to hire qualified candidates.
How Chipotle Uses Mobile Marketing
See how Chipotle’s SMS strategy can help inspire the way you communicate and engage with your customers.
Customer Case Study: MOD Pizza
To meet their service goals, MOD Pizza needed a way to provide consistently delicious, artisanal pizza and exceptional customer experience in restaurants from coast to coast.
Has Your Hospitality Organization Outgrown Its Accounting System?
The five signs your hospitality accounting software is holding you back, and what to look for in a modern financial management solution that can transform your organization.
25 Creative Instagram Ideas for Restaurants
No amount of tactics, hacks, or best practices can overcome mediocre Instagram content. View 25 examples of great restaurant content packaged for easy reading and brainstorming.
Meeting the Needs of Frontline Workers Today
This report addresses three current challenges facing the industry and how you can drive higher employee engagement, improve hiring and reduce turnover, and create a more personalized frontline experience.
How QSRs Can Build Better Brand Loyalty and Revenue With Exceptional Customer Experiences
Serving the best experience for the NOW Customer is a tall order as they don’t just want--but expect—the easiest, most delightful experience possible.
How to Improve Your QSR People Strategy in 2023
At the end of the day, all employees need is recognition, purpose, and progress if they are to remain committed to helping your business succeed.
The AP Automation Playbook For Restaurants
Restaurant owner Scott Youkilis walks through a play-by-play method to automating AP; from collecting invoices to managing complex approval workflows.
Avoid Getting Burned by Network Outages
In the past year, 57% of surveyed restaurateurs suffered a network outage that shut down online ordering. This infographic provides specific details.
Case Study: Captain D’s Expands Delivery Without Impacting Restaurant Operations
Learn how hundreds of locations were able to add third-party delivery marketplaces without a single tablet.
The Ultimate QSR Playbook to Drive More Visits to your Restaurants
This guide highlights key strategies and tactics built to drive measurable results for your brand with a focus on promoting limited-time offers, daypart strategies, customer acquisition, and more.
This playbook covers automation capabilities from the front of the house to the back and beyond, from accounting to marketing for restaurants.
The Ultimate Playbook for Automating Restaurant Operations
Interview with Ben Little, Owner of 14 Zaxby’s Locations
This podcast discusses the importance of maintaining consistency while scaling, why you should always invest back into the business, how to identify potential leaders with your organization, and more.
A Restaurant's Guide to Successful Email Marketing
Emails should be a part of every restaurant’s marketing strategy. This guide dives into the key components needed to bring your email marketing strategy to life.
Frontline Recruitment: A Comprehensive Guide
Discover the industries where frontline workers are most prominent—and for best practices to fill your vacancies.
Interview: Caribou Coffee on Loyalty
Learn how the company values strong connections and uses incentives to engage its loyal customers throughout the year.
5 Ways to Maximize Revenue With Experiences This Holiday Season
Capitalize on the holiday season by making it easy for your guests to book unique experiences alongside satisfying meals.
Can You Improve Restaurant Profit Margins By Cutting Expenses?
How to find the perfect balance: increasing revenue and profit without significantly raising costs.
The Practical Guide to Hiring Hourly Employees
How to source, interview, train, and retain hourly workers so you can spend more time growing and less time managing.
2022 Dining Trends Report
Find out what today’s diners really want, including how they choose restaurants, their current dining habits, and their biggest deal-breakers.
Mobile Ordering Trends Report For Fall 2022
Data on the competition for prepared food and mobile ordering trends to watch.
8 Ways Restaurant Technology Must Serve A Changing Industry
Read these best practices for ensuring your technology is used to create business continuity, effective strategy, and maximized profit potential.
Everything You Need to Know About Gamification, Rewards and Recognition
Give recognition, gamify work and incentivize employees with rewards to boost engagement and make the restaurant employee experience more enjoyable.
5 Brands That Have Transformed the Post-Pandemic Restaurant Experience
This report took a deep dive into the customer experience by analyzing thousands of online reviews.
The Online Reputation Management Guide for Restaurant Brands
How well are you monitoring and responding to reviews across all of your locations?
QSR Insights Spotlight
A snapshot at visits to over 30 top QSR brands from May to June 2022 is revelealed in this infographic.
Research: Gen Z Restaurant & Dining Trends
Fresh insights on restaurant and dining preferences, the trends they’re influencing in the space and more.
What Non-Sports-themed Restaurants Can Learn from Sports-themed Restaurants
Curious how your restaurant can capitalize on the growing sports industry? Learn how to create promotions that hit it out of the park.
How CKE Restaurants Cultivates an Engaging and Rewarding
Digital Experience
Jason Seeley, Senior Director of Digital Strategy, discusses CKE’s new loyalty program and how it connects to a larger digital strategy.
A Day in the Life of a Wendy’s Manager
While many people may think it only consists of opening stores and filling out paperwork, managers have quite a few critical responsibilities on their plate.
Annual Digital Recipe Usage Report: 2022
2,000+ American shoppers were surveyed to understand how digital recipe usage is changing amid inflation and accelerated digital adoption.
2022 Restaurant Industry Digital Maturity Benchmark
To attract more customers, restaurants need to strengthen their online presence & deliver a distinct digital experience, especially in terms of menu offerings and design.
FoodBytes: Restaurant Design Trends
Discover what the post-pandemic future of design may hold from interviews with restaurant design leaders.
2022 Summer Travel Insights
New report analyzes consumer survey data of those who plan to travel in the months ahead to gain a better understanding of how consumers plan to spend their summer vacations.
How to Support the LGBTQ+ Community and Diversity at Your Store
Four ways your store can foster an inclusive, welcoming environment without falling victim to the rainbow-washing bandwagon.
Case Study: TGI Fridays
How a fully integrated digital suite provides guests with a seamless omnichannel experience.
The Future Of Hospitality Isn’t What You Think It Will Be
What hospitality operators are doing to stay ahead of the curve, and what you can do to recover and thrive in a post-pandemic world.
Webcast: The State of Digital Maturity of Loyalty Programs
Speakers include Mike Templeton, Casey’s, Andrew Rebhun and Rachel Robinson, El Pollo Loco, Gaurav Pant, Incisiv and Lori Stout, Punchh.
3 Reasons To Use A Professional Mystery Shopper Provider
Learn how they can objectively measure the execution of your brand promises and customer experience initiatives.