Content that Captured Our Curiosity
Three Advantages of Using a Competitor Price Tracker
Understanding how you price your meals in the context of items offered by others is a crucial component of overall restaurant pricing strategy [Revenue Management Solutions].
How Experience Design Shapes Brand Experience
From menu items and promotions to digital interfaces and service models, every decision a brand makes contributes to that perception [Service Management Group].
Rising Threat of Online Fraud in Quick Service Restaurants
See why fraudsters are zeroing in on QSRs, where account takeovers have surged 72%, and how preventing ATO starts with stopping bots at login—before they get in [Kasada].
Why Peak Hour Blind Spots Hurt Your Business: 3 Ways to Master the Rush
Most operators rely on build-up, common rush hour times, and overworked staff to track peak performance. If you’re only reviewing sales after the fact, you’re already too late [DTiQ].
How to Successfully Change Your Menu Item Recipe: A Data-Driven Approach
This guide shows you how to use guest feedback data to ensure your recipe changes delight your customers [Tattle].
LongHorn Steakhouse's Success Story
From Outages to Uptime: How Longhorn Steakhouse Achieved 100% Uptime and Reduced Costs [Milagro].
Preparing QSRs for a Digital-First Future
As Quick Service Restaurants (QSRs) continue their digital transformation, they face new challenges in maintaining high-speed service while meeting growing customer expectations [Fingermark].
Understanding Payment Processing for Small Businesses
Fast and smooth payment processing is key, especially for small businesses. From your local bakery to online shops, being able to take payments easily is vital [VizyPay].
What Multi-Site Retail Can Learn from QSRs About Edge Computing and Network Visibility
Just like QSRs, retailers can eliminate complexity by virtualizing their network functions—consolidating networking, security, and applications into a single, cloud-managed platform [Acumera].
What Restaurant Software & Apps Do McDonald's Franchisees Use?
With powerful tools at their disposal, McDonald’s franchisees are well-equipped to succeed in the competitive world of fast food [Restaurant365].
Lazy Bear: How A Michelin-starred Restaurant Maintains Creative Focus with AP Automation
Read how automating accounts payable has allowed Chef Barzelay more time to focus on keeping Lazy Bear a two-Michelin star restaurant and open new concepts [Ottimate].
Top Energy-Wasting Mistakes in Restaurants — And how a POS System Can Fix Them
Discover the top energy-related mistakes restaurants make and show how the right POS system can turn things around by cutting waste and boosting efficiency where it matters most [Lavu].
Hospitality Change Makers: Changing Tech to Expand Your Business
Tommy Giraux, Head of Restaurant Systems at Honest Burgers, discusses how he makes tech decisions and how his approach can help others in the industry [Vita Mojo].
How Restaurant Theft is Affecting the QSR and FSR Industries
The truth is, restaurant theft isn’t always obvious, and that’s why you need to know where it’s happening, how, and what to do about it [Solink].
Restaurants of the Future: Technology Trends in 2025
This article explores how the latest technologies are helping restaurants streamline operations, enhance customer experiences, and reduce their environmental footprints [Rosnet].
Why March is One of the Strangest Months for Restaurant Demand
Discover the evolving relationship between weekdays vs. weekends, how it changes across regions, and why March might just be one of the weirdest months of the year for restaurants [ClearCOGS].
Why First-Time Guests Never Return (And How to Fix It with Data
Struggling to turn first-time guests into repeat customers? Find out why they don’t return and how data-driven strategies can boost retention and loyalty [Incentivio].
Micro-Moments That Make or Break Customer Satisfaction in QSRs
Explore 5 key micro-moments that shape customer satisfaction in restaurants and how QSRs can manage them at each touchpoint [Intouch Insight].
The State of the Food Delivery Industry in Canada in 2025
More than half of Canadian consumers prefer ordering food delivery through third-party apps or websites. This indicates one clear fact: Canadians enjoy digital convenience when getting a meal [Deliverect].
Ethical Restaurant Review Practices for Genuine Feedback
Explore ethical strategies to foster authentic customer feedback without resorting to manipulation, ensuring trust and credibility among guests [Superorder].
The Digital Kitchen Manager: How Agentic AI is Changing the Game
Unlike generative AI, which requires human input to generate responses, agentic AI functions independently, making decisions and executing tasks in real-time [PreciTaste].
Emerging Restaurant Leaders Reveal Top Trends for 2025
Leaders from &pizza and Tupelo Honey discuss how brands are adapting to evolving consumer demand, must-have tech for streamlining operations and driving profitable traffic, and tips for accelerating growth [Olo].
The Restaurateur's Guide to Restaurant Supply Chain Management
Mastering restaurant supply chain management may not be the sexiest part of learning how to run a restaurant, but it’s one of the most important [Lightspeed].
Shaping the Future of Dining
To stay competitive, restaurants are reimagining how they engage with customers, deliver experiences, and optimize operations. Here are the top trends expected to shape the dining landscape in 2025 [MOBI].
Why Technology is Key to Your 2025 Budget Strategy
Whether you’re in hospitality, entertainment, or any experience-driven industry, the smart use of tech is no longer a luxury; it’s a necessity for growth [UrVenue].
Using Kiosk Analytics to Improve Business Operations
Digital kiosks can provide businesses insight into numerous areas, from sales transactions to customer interaction and beyond [Frank Mayer and Associates].
Reducing Churn and the Power of Personalization
Explore how guest insights can help restaurant brands identify the factors that lead to churn and craft personalized engagement strategies that foster long-lasting relationships [Bikky].
2025 Restaurant Technology Trends
While 2024 buzzed with discussions about AI, augmented reality, and robots in the kitchen, this year quick service restaurant owners are shifting their focus toward practical, results-driven solutions [Table Needs].
Stop Asking for Surveys: Your Restaurant Has the Answers
Amazon sends them. So does your dentist. Your bank definitely does. And they are on Every. Single. Restaurant Check. “Tell us how we did!” Surveys are great…but they have big limitations [Black Box Intelligence].
How Hooters Evolved Its Iconic Brand to Collect 277x More Guest Feedback
“We’re re-evaluating the menu and improving certain processes that we were following for 40 years.”-Chip Davis, Director of Operations Services at Hooters [Tattle].
Is It Time for a New Drive-Thru Communication System? Here’s How to Know
From muffled conversations to garbled orders, an aging headset can cause longer wait times, frustration, and even lost revenue [PAR Tech].
How Restaurants Are Embracing AI to Drive Efficiency in 2025
755 restaurant-decision makers were polled, and here’s how those operators are feeling about AI in 2025 [Toast].