Retail

Foodservice

Manufacturing/DTC

Supply Chain

Hospitality

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​Content that Captured Our Curiosity

Retail

Think You’re in Control Shopping for Groceries? Wrong!

Welcome to the brave new world of the Agentic AI shopping experience. Your grocery trip is an experiment—and you’re the test subject [Phil Lempert/The Robin Report].

DTC

Demographic Segmentation: How To Do It, Examples and Best Practices

Combined with behavioral and lifecycle signals, demographic segmentation turns into a more complete and effective part of your lifecycle orchestration [Braze].

Foodservice

5 Signs Your Restaurant Software Stack Is Too Complicated

When your tech stack becomes a towering collection of disconnected tools, each promising to streamline operations, you create new problems faster than you solve old ones [Chowly].

Foodservice

Restaurant Sustainability Guide: How to Reduce Your Carbon Footprint

From the emissions released during livestock production to the water used in the food supply chain and the food waste generated along the way, restaurants create a substantial environmental footprint [Lightspeed].

Retail

How Specialty Retailers Can Drive In-Store Visits: A Lesson from Tandy Leather

Tandy Leather perfected the delicate balance between pinpoint targeting and multi-touch media to drive sales [GroundTruth].

Supply Chain

Leveraging Robotics, Automation, and AI to Optimize Supply Chains

As automation and artificial intelligence (AI) move from buzzwords to business necessities, logistics leaders are asking a simple question: what actually works? [Zipline Logistics].

eCommerce

What is identity proofing? A guide to smarter digital verification 

As fraud techniques evolve and digital onboarding becomes the standard, verifying customer identities has become a foundational requirement for both compliance and trust [Telesign].

Promotion

Promotion

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​Leaders Making Us Think

"Time and time again, our studies show that friendliness rules the game."

By Sarah Beckett, VP Sales and Marketing at Intouch Insight

Roopi Crowley, Managing Director for Strategic Accounts in Retail, Oil and Gas, and Utilities, T-Mobile

Hear how the right communications system and related technology can benefit retailers and health care providers. 

Who had Chili's on their 'What's Going to Be Awesome in 2025' bingo card?

What’s actually working in digital performance marketing?

Mladen Medunic, Partnerships Manager, Didomi

Breaking Barriers: Retail Women in Tech

Hosts Ricardo Belmar and Casey Golden engage in a captivating conversation with Shannon Flanagan, a seasoned retail leader and founder of Retail Women in Tech [The Retail Razor Show].

"I think we have a failure to communicate here. B2B eCommerce should reduce your head count, not increase it."

Matt Johnson, Practice Director, Wholesale Distribution at Pivotree

The End of Clicks, the Rise of Conversations

By Maja Schaefer CEO & Co-founder at Zowie

Thanksgiving Weekend Is No Longer the Starting Line

By Dan Wallace-Brewster, Principal Consultant, Marketing Endeavors Consulting