b2b media and marketing

Retail
Foodservice
Manufacturing/DTC
Supply Chain
Hospitality

Curated ​Content that Captured Our Curiosity

We maintain editorial independence. Content is not sponsored unless indicated.
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Supply Chain

2026 Supply Chain Compass: How Supply Chain Leaders are Navigating Complexity

A survey of nearly 700 supply chain leaders explores how they are navigating a rapidly evolving landscape shaped by AI, disruption, and rising expectations [Blue Yonder].
​​🔥AI Hot Take: The future of supply chains is simple: fewer surprises, faster decisions. Everything else is just noise.
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DTC

Why AI Voice Still Sounds Robotic

If you've listened to most AI voice agents in production today, something still feels off. The conversation flows better than “press 1,” but there's still a mechanical quality to it, a slight wrongness you can't quite place [Zowie].
​🔥AI Hot Take: AI voice won’t feel human until it stops trying to imitate speech and starts trying to interpret it.
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Restaurants

The $5,000 Empty Shift

What one missing worker really costs a restaurant, straight from the National Restaurant Association's chief economist [Retail Razor].
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Retail

How Staples Drove 91% Daily Adoption in Just 3 Weeks

Discover why most frontline rollouts stall and how Staples avoided it
[Axonify].
🔥AI Hot Take: ​Frontline teams don’t resist training — they resist irrelevance. Make it useful in the moment, and adoption becomes automatic.
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Travel

How Travel Apps Can Turn Summer Travel Intent Into Bookings and Loyalty?

Today’s travelers need not only flexibility, transparency, and highly personalized experiences but also reassurance before they commit to a booking [CleverTap].
​🔥AI Hot Take: The path from intent to loyalty is short. Travel apps just make it longer. Shorten the journey and the customer stays.
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DTC

Hyper-Personalization vs Personalization: A Practical Guide

Learn the real difference between personalization and hyper-personalization, when each one makes sense, and how to level up without turning your stack (and your content calendar) into a mess [Storyly].
​🔥AI Hot Take: Personalization builds relevance. Hyper‑personalization builds risk. The line between helpful and creepy is thinner than marketers admit.
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Promotion

8 Ways to Stop Exclusive Offers from Leaking Revenue

This checklist offers eight ways to assess verification issues you can fix to increase customer verifications, decrease discount abuse, and generate more revenue [SheerID].
​🔥AI Hot Take:  Most “exclusive” offers aren’t exclusive at all. If anyone can claim them, you’re not driving loyalty, you’re funding fraud.
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RH-Hub is a 2026 Media Partner
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RH-Hub is a 2026 Media Partner
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RH-Hub is a 2026 Media Partner


​Leaders Making Us Think

The Connective Layer Retailers Need Before Another AI Tool

Q&A with Alexandra Franco, Founder at Empact

"The Brands Winning the Next Decade Are Building Their Moat Right Now"

By Grace Bacon, CMO, BlueConic

"The question is not whether your organization carries legacy baggage — every organization does. The question is whether your leadership has the clarity and courage to set it down."

By Gary Hawkins, Retail Mindsteps

"A bad draft beats a blank page every day of the week."

By Kyle Metcalf, CRO at Pivotree

Breaking Barriers: Retail Women in Tech

Hosts Ricardo Belmar and Casey Golden engage in a captivating conversation with Shannon Flanagan, a seasoned retail leader and founder of Retail Women in Tech [The Retail Razor Show].


Our Brands

The Retail & Hospitality Hub is the only resource dedicated to technology thought leadership for retail and hospitality executives, and provides content syndication and other performance marketing services for solution providers.
We maintain editorial independence. Content is not sponsored unless indicated.