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Retail
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Foodservice
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Manufacturing/DTC
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Supply Chain
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Hospitality
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Curated Content that Captured Our Curiosity
We maintain editorial independence. Content is not sponsored unless indicated.
Retail
There’s a $1 Trillion Opportunity You Don’t Know AboutFood waste reduction is no longer just an environmental play. It has the opportunity to be a retail loyalty tool [Phil Lempert, The Robin Report].
🔥AI Hot Take: Food waste isn’t a supply‑chain issue — it’s a visibility issue. Tech that exposes real‑time demand unlocks the trillion dollars retailers keep throwing away. 
DTC
How Sustainability, Authenticity, And Demographics Are Reshaping Second-hand RetailRecommerce, the sale of previously owned products, is revitalizing retail with its focus on sustainability and economic savvy [Bizrate Insights].
🔥AI Hot Take: The secondary market is no longer secondary. Retailers who ignore recommerce are handing margin, traffic, and customer data to third‑party platforms 
Retail
Retail Leakage: Who Is Winning Your Lost Shoppers and Why?You know what you are doing. You may even know what your competitors are doing. However, without leakage analysis, you cannot see how shoppers respond or where that demand actually goes [OpenBrand].
🔥AI Hot Take: Retailers obsess over conversion, but leakage happens long before checkout. The first unanswered question is usually the exit point. |
Foodservice
The TikTok Effect: How Influencers Are Driving Restaurant DemandThe new restaurant critic isn’t sitting in a newsroom. They’re reviewing orders from the front seat of their car [Sauce].
🔥AI Hot Take: Restaurant demand is no longer local — it’s algorithmic. One viral clip can outperform months of paid media. 
DTC
How to Make Sure Your Team Doesn’t Hang Up on the PopeThe holy grail of enterprise CX lies in systems that are intelligent enough to recognize when the rules aren’t serving the customer, and empowered enough to do something about it [Cresta].
🔥AI Hot Take: Service failures don’t happen in the moment , they happen in the gaps. If your team can’t surface the right context fast enough, even the most important customers get dropped. 
Foodservice
Top 10 Best Restaurant Management Software in 2026The best restaurant management software in 2026 isn’t just the use of one platform. It’s the right stack of systems that helps you protect margin, standardize execution, and run calmer shifts across every location [Solink].
🔥AI Hot Take: You can’t manage what you can’t monitor. The restaurants pulling ahead are the ones turning every shift into measurable, fixable data. |
RH Hub is a 2026 Media Partner
RH Hub is a 2026 Media Partner
RH Hub is a 2026 Media Partner
RH Hub is a 2026 Media Partner
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RH Hub is a 2026 Media Partner
Leaders Making Us Think
"Gyms and fitness chains didn't just rebound, they were inherently redefined as non-discretionary."
"Time and time again, our studies show that friendliness rules the game."By Sarah Beckett, VP Sales and Marketing at Intouch Insight
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"The question is not whether your organization carries legacy baggage — every organization does. The question is whether your leadership has the clarity and courage to set it down."By Gary Hawkins, Retail Mindsteps
"A bad draft beats a blank page every day of the week."
By Kyle Metcalf, CRO at Pivotree
Breaking Barriers: Retail Women in TechHosts Ricardo Belmar and Casey Golden engage in a captivating conversation with Shannon Flanagan, a seasoned retail leader and founder of Retail Women in Tech [The Retail Razor Show].
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