Retail

Content that Captured Our Curiosity

Infographic: Digital Holiday Fraud in 2024

An analysis of e-commerce digital fraud transactions during the traditional start of the global holiday shopping season: US Thanksgiving to Cyber Monday [TransUnion].

Autonomous Stores: Behind the Technology Set to Take the Future

As businesses adopt new technology to improve customer experiences, explore the setup of autonomous stores and the benefits they bring to the table [Adyen].

How Sport Clips Raised Store Safety and Saved 150K

Learn how the national retail hair care franchise partnered for a custom cloud video security solution across its 80 company-owned U.S. locations [Eagle Eye Network].

Happy Valley Discovers True Cost of Growing and Selling Cannabis

Technology allowed the cannabis company to gain a unified business platform with real-time financial visibility, streamlined inventory and manufacturing operations, and actionable data [Acumatica].

Experiential Marketing: Turning Shoppers into Loyal Customers

Discover how experiential marketing turns casual shoppers into loyal customers by creating memorable, emotion-driven experiences [Movista].

Data to Dollars: Achieving Success with Pricing Intelligence

From improved profit margins and competitive positioning to increased sales and customer satisfaction, pricing intelligence helps retailers achieve growth through actionable data and automation [Bungee Tech].

Panic Buttons Aren’t Enough: A Holistic Approach to Retail Worker Safety

While panic buttons and safety training are a step in the right direction, are they enough to protect employees in critical, fast-paced, and unpredictable situations [Theatro]?

Holiday Advertising: Do You Hear What I Hear?

While not everyone is ready for the festivities, 76% of consumers are already primed, saying that holiday campaigns should start before Thanksgiving [DISQO].

Where E-commerce Retailers Are Bringing AI into Their Online Shopping Journeys

Learn how brands currently use AI in their business operations, and which areas they’ve pinpointed as the most important for future investments [iAdvize].

Exposing the Credential Stuffing Ecosystem

Credential stuffing isn’t the work of a single actor, but a coordinated effort involving multiple participants, all working within a sophisticated supply chain [Kasada].

While You Were Asleep: The Serene Sounds of Fraud

The growing popularity of white noise apps has a downside—they are being used to commit audio streaming fraud and divert advertising dollars [DoubleVerify].

Retail Media Review: The Power of In-Store Radio in C-Stores

Learn how 7-Eleven’s Gulp Media Network has designed an ad solution that seamlessly addresses the needs of shoppers and brand partners [Mars United Commerce].

AI in Grocery: 6 Strategies for Implementing AI in Autonomous Checkout

Explore strategies for effectively implementing AI in autonomous checkout, address the hurdles, and capitalize on the benefits [Grocery Doppio].

Hackathon Results Are In! The Purge, Kernel Panic, and Hauntedfolio

140 projects were submitted by Miguel Ángel Durán’s vast community. The goal of this hackathon was to create anything that combined the theme of Spooky AI with tech [Cloudinary].

How to Upsell in Retail: 12 Tactics

Increasing sales per customer is vital for retail profitability, achieved through upselling and cross-selling strategies. These tactics enhance customer satisfaction, loyalty, and overall transaction value [NewStore].

Purposeful Planning: Retail Quick Wins for a Successful Q4

Achievable retail quick wins to boost holiday outcomes and key considerations for your capability roadmap and long-term success [The Parker Avery Group].

A Customer-Focused Approach: How Lacoste Stays One Step Ahead

Discover how technology gives Lacoste speed to data, enabling it to make customer-centric decisions across pricing and assortment and, ultimately, stay one step ahead of the competition [EDITED].

What Are the Most Exciting Innovations Reshaping Grocery Retail?

Here’s a look at some of the most exciting innovations reshaping grocery retail, and how companies can make the most of new tech to improve short-and long-term return on investment [Salsify].

The Role of Cash in a Changing Retail Landscape

By leveraging technology and partnering with trusted experts, retailers can navigate the challenges associated with cash transactions and provide a seamless and efficient checkout experience for their customers [Flooid].

What Scorecard Are You Using to Measure the Success of Your Physical Stores?

Should we be doing more to track and improve the micro-behaviors taking place in the customer's path to purchase? It's simply not been possible to collect such data, until now [Mercaux].

Grocery Prices and the 2024 Election: A Critical Issue

According to a recent consumer survey, grocery costs aren’t just affecting what’s in people’s carts this year—they’re shaping decisions at the ballot box [Swiftly].

From Fragmented to Unified: Why Retailers Need to Integrate Pricing and Promotions

Explore the impact of pricing and promotion strategies on consumers, and retail strategies and technology investments retailers need to remain competitive [RELEX Solutions].

The State of Retail Media Today: How Does your Maturity Level Compare?

What retailers, brands, and agencies are doing today and what's new in retail media, based on a global survey of more than 1,000 commerce leaders [Criteo].

Retail Technology: Stay Ahead of the Competition

As retailers continue to find more practical applications for AI and IoT-driven solutions to integrate, they devise ways to offer an increasingly engaging environment for their customers [VusionGroup].

Forever 21’s AI journey: From Broad Promotions to Targeted AI Incentives

How Forever 21 uses behavioral AI to create better customer experiences – and improves conversion at the same time [Session AI].

How to Use Customer Sentiment Analysis to Drive Contact Center Success

Learn what customer sentiment analysis is, its applications in the contact center, and the transformative value it offers to drive business value [Cresta].