Retail
Imagine Losing 19%–32% of Your Customers: How AI Disrupted Holiday Shopping
As AI moves from a supporting role into the center of the customer journey, challenges rarely stay isolated. When fairness or transparency breaks down, the impact is evident in customers who simply don’t return [Talkdesk].
Retail
How to Build Digital Experiences Buyers Will Actually Use (Part 2)
Buyers will not adopt digital if it is harder than picking up the phone or sending an email. Ease is about making the digital experience the path of least resistance [Kibo].
Retail
AI in Retail: How to Make Your Data Ready to Use in Microsoft Fabric
Microsoft Fabric has created a buzz in the retail world with its impressive ability to drive analytics and AI initiatives at scale. But by simply implementing it, you won’t magically solve your data challenges or deliver game-changing insights [Stibo Systems].
Retail
Why Stores are the New Media
Retailers are poised to generate billions annually by turning their physical stores into immersive, content-driven media platforms. Find out why [WD Partners].
Retail
Personalized Pet Care Offers: More Than Just a Perk
For today’s pet parents, dogs and cats aren’t just animals, they’re family. And that’s exactly why personalized pet care offers are becoming a powerful loyalty driver in retail [Birdzi].
DTC
How Dropship Platforms are Fueling a Golden Era for Specialty Retail
By leveraging technology to decouple assortment growth from operational risk, retailers are achieving the "impossible" mix: massive scale with boutique-level curation [Mirakl].
Retail
How Psycho Bunny Transformed its Security
By linking transaction data directly to video, Psycho Bunny’s loss prevention team now reviews incidents in context – faster and with more accuracy [Solink].
Retail
6 Mystery Shopping Programs Every Multi-Location Retailer Needs
Discover six retail mystery shopping programs that translate daily operations into measurable performance insights and highlightable moments [Intouch Insight].
Retail
Cannabis Marketing: A Strategic Guide for Dispensaries
A strong brand, combined with a mix of digital and offline strategies, is what sets successful dispensaries apart [Lightspeed].
Retail
How to Improve Retention, One Store Visit at a Time
Host Ron Thurston sits down with Billy Kissel, Head of Stores for the East at Office Depot, to explore why the strongest retention strategies start with leaders who are present, visible, and willing to listen [YOOBIC].
Retail
6 Wild Truths About America’s Spending in 2025
America went into 2025 with resolutions, routines, and good intentions. Then life happened – and the receipts got weird [Fetch].
Retail Media
Retail Media’s Blind Spot: Connecting the Digital Shelf to Ads
When ad spend drives traffic to poorly optimized product pages, conversions drop, and ROI suffers, highlighting a critical need for alignment between media and eCommerce teams [Skai].
Retail
How Grab-and-Go Stations Are Shaping the Future of Convenience Retail
What makes someone choose one convenience store over another? The answer often comes down to the simple details that make the experience more convenient and enjoyable [Toshiba Global Commerce Solutions].
Retail
Retail Outlook: A Tale of Two Consumers Heading into Holiday 2025
As we enter the final quarter of 2025, the retail landscape has been defined by an eventful year in consumer behavior – and by more uncertainty heading into the holidays than in recent memory [Placer.ai].
Retail
Jack Sinclair Is a Retail Radical
In an era when most grocery CEOs are chasing the same playbook—bigger stores, more SKUs, omnichannel everything—Jack Sinclair, CEO of Sprouts Farmers Market, is doing something almost unthinkable in retail [The Robin Report/SupermarketGuru.com].
Retail
Burlington's VP of TA on Implementing Hiring Tech at Scale
Tracy Aguilar, Burlington VP of Talent Acquisition, talks about how TA is changing the way Burlington operates at scale — now and in the future [Paradox].
Retail
Survey: Retailers Struggling to Keep Up with the Pace of Technology Change
54% of North American retailers surveyed say they can’t keep up with the pace of technology change, while 49% say they struggle to quantify return on their in-store tech investments [Jumpmind].
Retail
The Power of Perspective: Uncovering Whitespace Through Multi-View Analysis
Whitespace analysis is the difference between reacting to the market and shaping it. It’s what helps retailers uncover unmet demand, identify oversaturated spaces, and build assortments that perform [EDITED].
Retail
Why Your Next Digital Transformation Needs More Humans, Not Fewer
The AI revolution promised to automate everything. Instead, it’s teaching us that the most transformative systems are the ones that make our best workers more essential, not less [Zeta Global].
Retail
Halloween 2025: How Retailers Can Use Personalization and AI to Cast a Spell on Shoppers
Halloween isn’t just about costumes and candy anymore, it’s one of the most profitable seasonal moments in retail [Firework].
Retail
What is Reverse Geocoding? Use Cases and Examples Across Industries
If you're building a product that interacts with the real world, reverse geocoding should already be on your radar. And if it's not, it definitely should be [Radar].
Retail
Ready, Set, Sell: 6 Ways to Get Your Retail Operations Peak-Ready
In peak season, keeping your site online is the bare minimum. True readiness comes from ensuring end-to-end performance across your entire order (and inventory) lifecycle [Fluent Commerce].
Retail
Reduced Margins, Burned-Out Teams: 5 Alarming Costs of Inefficient Labor Planning
Here are five hidden costs of suboptimal workforce planning and why many U.S. retailers are acting now before those costs multiply [Logile].
Retail
Returns and Claims: Organized Retail Crime’s New Favorite Loophole
Organized retail crime organizations are now exploiting literal return policies as well as cultural loopholes, as fraudulent product returns have become increasingly normalized in society [Appriss Retail].
The Real Price of Blanket Discounts: Protecting Profit and Brand Value
Broad, one-size-fits-all markdowns steadily drain profit, dilute brand value and condition customers to wait for sales rather than buy at full price [Centric Software].
From Foot Traffic to First-Party Data: Turning In-Store Moments into Lasting Loyalty
Whether through retail pop-ups, mall kiosks, or local boutiques, brands are reactivating physical spaces to drive discovery. These interactions are full of intent, but without a digital follow-up strategy, much of that value walks out the door [Listrak].
The State of AI Maturity in Retail
Explore findings from a survey of 276 retail executives to get a better understanding of the state of AI maturity in retail [ServiceNow].
Inside Naturepedic: A Conversation with Arin Schultz on Innovation & Sustainability
A peek inside Naturepedic, one of the most forward-thinking, environmentally conscious brands in the mattress industry [Retail Razor].
Smart Retail Solutions: Building the Connected Store of the Future
Retail is transforming—AI, automation, and smart tech are connecting stores to streamline operations, elevate customer experiences, and fuel sustainable growth. Discover how smart retail is reshaping the industry [x-hoppers].
The Future of Stores: AI-Powered Spaces Driving Efficiency, Experience, and Monetization
A new global study of leading retailers reveals how in-store technology is reshaping operations, customer experience, and the bottom line [Vusion Group].
5G as Retail's Game-Changer: Beyond Connectivity to Customer Obsession
5G is not just faster connectivity but a catalyst for unified commerce, operational agility, and customer obsession in retail and supply chain [Incisiv].
Why Every Retail CFO Should Care About Embedded Payments
By centralizing payment processing alongside core retail functions, retailers gain tighter cost control, streamlined operations, and better visibility into performance [NewStore].
