Content that Captured Our Curiosity
Success Story: Michaels
Learn how Michaels, a leading arts and crafts retailer, embarked on a significant digital transformation journey to enhance team member engagement and streamline store operations [Yoobic].
Global Giants vs. Local Favorites: Where Does Consumer Loyalty Lie?
To support quality local brands or opt for the convenience of global retail giants — what gives one option an edge over the other? Here’s what a recent survey found [Bizrate Insights].
10 Tips on How to Eliminate Food Waste in Your Store
This article delves into practical strategies on how to eliminate food waste and also focuses on commonly wasted food items [Upshop].
The Return of Tariffs: Are Retailers Prepared for the Coming Storm?
Tariffs are making a comeback, and they’re about to shake up the retail industry again. This isn’t just another regulatory hurdle—it’s a potential game-changer [Impact Analytics].
The Future of the Contact Center: AI Predictions for 2025
From hyper-personalized interactions to predictive insights and advanced self-service, contact centers are transforming their operations to meet and exceed customer demands [Cresta].
How Sleep Country Built its Dream Sales Team with Innovative Product Training
“It’s not enough to just deliver information—we need to ensure our sales associates retain that knowledge and can confidently apply it in customer conversations” [Axonify]
How the Circular Economy is Transforming Fashion: Sustainable Trends & Insights
By extending the lifespan of garments and reducing waste, the circular economy addresses the urgent need to cut emissions and conserve resources [GWI].
Unlocking Retail: AI, Ethics, and the Future of Commerce
From ethical considerations to influencer authenticity, Casey Golden and Ricardo Belmar explore the fine line between innovation and consumer trust [The Retail Razor Show].
How to Profit in Online Grocery Shopping: Overcome These 4 Key Challenges
From managing fulfillment costs to enhancing inventory visibility, tackling these issues is essential for grocers aiming to boost margins and sustain growth in a highly competitive market [Grocery Doppio].
Mapping the Path to Purchase: A Guide to the Top 5 Shopping Modalities in Retail Commerce
Learn how using the right channels, promotions, loyalty programs and more, you can capture attention and drive engagement [commercetools].
Retail Media in 2025: Predictions from Industry Leaders
From in-store innovations to advanced measurement techniques, retail media is on the brink of a significant leap forward, promising new opportunities for brands and retailers [Skai].
Highlights from 2024 Black Friday Benchmarks
This report includes deep analyses from billions of data points across 146 retailers in 7 verticals. Read the top-level highlights here [Bluecore].
Talking Text Strategy with Diane von Furstenberg
See how the renowned women’s apparel brand sought to enhance its digital engagement and drive revenue through a strategic SMS marketing program [Wunderkind].
Sweet Success: Overcoming Inventory Hurdles for Promotions
As retailers navigate the intricate balance of pricing, promotions, and inventory management, the need for integration becomes paramount [Clear Demand].
Infographic: Digital Holiday Fraud in 2024
An analysis of e-commerce digital fraud transactions during the traditional start of the global holiday shopping season: US Thanksgiving to Cyber Monday [TransUnion].
Autonomous Stores: Behind the Technology Set to Take the Future
As businesses adopt new technology to improve customer experiences, explore the setup of autonomous stores and the benefits they bring to the table [Adyen].
How Sport Clips Raised Store Safety and Saved 150K
Learn how the national retail hair care franchise partnered for a custom cloud video security solution across its 80 company-owned U.S. locations [Eagle Eye Network].
Happy Valley Discovers True Cost of Growing and Selling Cannabis
Technology allowed the cannabis company to gain a unified business platform with real-time financial visibility, streamlined inventory and manufacturing operations, and actionable data [Acumatica].
Experiential Marketing: Turning Shoppers into Loyal Customers
Discover how experiential marketing turns casual shoppers into loyal customers by creating memorable, emotion-driven experiences [Movista].
Data to Dollars: Achieving Success with Pricing Intelligence
From improved profit margins and competitive positioning to increased sales and customer satisfaction, pricing intelligence helps retailers achieve growth through actionable data and automation [Bungee Tech].
Panic Buttons Aren’t Enough: A Holistic Approach to Retail Worker Safety
While panic buttons and safety training are a step in the right direction, are they enough to protect employees in critical, fast-paced, and unpredictable situations [Theatro]?
Holiday Advertising: Do You Hear What I Hear?
While not everyone is ready for the festivities, 76% of consumers are already primed, saying that holiday campaigns should start before Thanksgiving [DISQO].
Where E-commerce Retailers Are Bringing AI into Their Online Shopping Journeys
Learn how brands currently use AI in their business operations, and which areas they’ve pinpointed as the most important for future investments [iAdvize].
Exposing the Credential Stuffing Ecosystem
Credential stuffing isn’t the work of a single actor, but a coordinated effort involving multiple participants, all working within a sophisticated supply chain [Kasada].
While You Were Asleep: The Serene Sounds of Fraud
The growing popularity of white noise apps has a downside—they are being used to commit audio streaming fraud and divert advertising dollars [DoubleVerify].
Retail Media Review: The Power of In-Store Radio in C-Stores
Learn how 7-Eleven’s Gulp Media Network has designed an ad solution that seamlessly addresses the needs of shoppers and brand partners [Mars United Commerce].
AI in Grocery: 6 Strategies for Implementing AI in Autonomous Checkout
Explore strategies for effectively implementing AI in autonomous checkout, address the hurdles, and capitalize on the benefits [Grocery Doppio].
Hackathon Results Are In! The Purge, Kernel Panic, and Hauntedfolio
140 projects were submitted by Miguel Ángel Durán’s vast community. The goal of this hackathon was to create anything that combined the theme of Spooky AI with tech [Cloudinary].
How to Upsell in Retail: 12 Tactics
Increasing sales per customer is vital for retail profitability, achieved through upselling and cross-selling strategies. These tactics enhance customer satisfaction, loyalty, and overall transaction value [NewStore].
Purposeful Planning: Retail Quick Wins for a Successful Q4
Achievable retail quick wins to boost holiday outcomes and key considerations for your capability roadmap and long-term success [The Parker Avery Group].
A Customer-Focused Approach: How Lacoste Stays One Step Ahead
Discover how technology gives Lacoste speed to data, enabling it to make customer-centric decisions across pricing and assortment and, ultimately, stay one step ahead of the competition [EDITED].
What Are the Most Exciting Innovations Reshaping Grocery Retail?
Here’s a look at some of the most exciting innovations reshaping grocery retail, and how companies can make the most of new tech to improve short-and long-term return on investment [Salsify].
The Role of Cash in a Changing Retail Landscape
By leveraging technology and partnering with trusted experts, retailers can navigate the challenges associated with cash transactions and provide a seamless and efficient checkout experience for their customers [Flooid].