Retail Content that Captured our Curiosity:
2023 Connected Retail Experience Study: Operational Efficiency is the New Imperative
This study explores the key technology priorities for retailers, and whether retailers’ store networks can handle the increase in technologies in stores.
The Optimization Opportunity in Retail Media
While spending on retail media surged, has measurement kept pace? Find out why last-touch attributed sales may hide opportunity.
Paid Media & Paid Social Playbook
The customer data platform difference: How to win with paid media at every stage in the customer lifecycle.
Video: US eGrocery Sales Trends with Brick Meets Click
Discover key findings on how the changing role of online grocery is affecting order frequency and cross-format shopping.
Five Strategies to Unlock the Potential of Retail Media Networks
Ways that retailers and advertising partners can optimize retail media strategies by tapping into location intelligence on brick-and-mortar retail consumers.
Equalizing the Frontline: Why Women Matter
Women make up more than half of the frontline workforce, and despite their challenges, they only consider quitting while men actually resign.
Overcoming Grocery’s New Growth Challenges
A deeper understanding of shopper behavior is urgently needed as increasing headwinds threaten sales growth.
Digital Maturity Benchmark: 2023 Omnichannel Returns Index
This report assesses top omnichannel retailers’ digital returns capabilities across four key areas of the shopping journey from pre-purchase to post-purchase.
5 Challenges Fashion and Apparel Manufacturers Will Face in 2023
This blog discusses the five most pressing issues faced by manufacturers this year and how a Product Lifecycle Management (PLM) solution can drive the innovation to overcome them.
Retail Merchandising: Unveiling Hidden Gaps and Inefficiencies
Discover the 3 things retailers must do to enhance their merchandising capabilities and boost ROI.
Make Your Integrated Retail Technology Stack Work for You
Three questions you can ask to assess your brand’s current state and future needs in order to implement a successful omniretail platform.
Impact of Inflation on Consumer Behavior
The U.S. economy is proving resilient against inflation. Unemployment remains low and dollar sales of CPG products remain strong. But where will consumers spend in 2023? And how will their behavior change from pandemic-era trends?
Do you know what happens to clothes after you return them?
Free shipping, free returns – it is easier than ever to buy clothes online, keep what you like and return what you don’t.
Retail Masterclass With AMIRI
AMIRI’s former Director of Stores, Kevin Van Leeuwen, discusses the evolving landscape of luxury retail and the important role the in-store experience plays in connecting with your customers.
Survey: What Today's Shoppers Expect From Retailers
Fewer than 1 in 5 respondents continue to shop with the brands they trust regardless of price, putting pressure on brands that rely on loyalty to take a new approach.
The Race to Resilience: Retail Trends that Will Shape 2023
The sprint to innovate services in the last two years has continued to bear fruit, particularly now that consumers have demonstrated their eagerness to get out and shop again.
5 Ecommerce Predictions to Follow in 2023
A lot is expected to change this year in the world of ecommerce. Here are the biggest predictions around what brands will need to prioritize in 2023.
Webinar: How DICK’S Sporting Goods Leverages Testing to Take Data-Driven Action
Keegan Magee, Director of Operational Analytics, discusses how DICK’S has leveraged testing to make decisions that directly impact in-store engagement, customer experience and its bottom line.
A Big Game Commercial With the Help of Some Legendary Rock Stars
Check out some behind-the-scenes photos to see what it was like to hang out with Ozzy Osbourne, Gary Clark Jr., Joan Jett, Billy Idol, and Paul Stanley.
Podcast: Interview with Jacee Scoular, Senior Director of Brand Marketing Strategy at Hollister
Listen how the retailer is leaning into purpose with the Hollister Confidence Project and activating social good campaigns focused on anti-bullying and cultivating teen confidence.
Retail Transformation Begins with a Unified Commerce Platform
Today’s retailers must provide a consistent shopping experience to keep pace with new and emerging consumer expectations.
Omnichannel Personalization: Best Practices for Retailers in 2023
Retailers with an effective omnichannel approach boast 190% more in revenue than their single-channel counterparts. This guide helps you learn how you can join them.
The Essential Guide: 2023 Commerce Trends
Experts share their advice on the biggest commerce trends of 2023, plus the tangible actions you can take to make sure your business comes out on top.
State of the Industry: Innovation in Retail
The study was designed to understand retailers’ key innovation priorities and associated investment plans, and maturity in terms of their innovation strategies.
Valentine’s Day Promotion Ideas: 10 Tips for Small Businesses
This holiday of love is a great time for retailers to get a piece of the pie. It’s also an opportunity to attract new customers, while keeping your existing clientele engaged and satisfied.
Video: Retail's Big Show Recap
A behind-the-scenes look at the major take-aways from retailers, solution providers and other thought leaders from the exhibit floor and additional New York City locations.
How Orvis Cut WISMR by -42% and Recovered $185K in Returns Revenue
Though seemingly small in nature (it only took a few hours to roll out), learn how a free-shipping campaign had a massive material impact on the company.
Retail
The Future of Retail Customer Service: Interactive and Unified
A global survey of 303 CX professionals employed by retail and eCommerce organizations with more than 200 full-time employees explores brands’ evolving ambitions for customer service and the steps leaders can take for success going forward.
Christmas Wrapped: Survey Reveals Top Takeaways of 2022 Holiday Retail
Did consumers end up spending more or less than they expected? Here's what really went down during the 2022 retail holidays.
Digital Asset Management Challenges & Why Users Hate Your DAM
Four questions you can ask to identify and address digital asset management challenges.
6 Benefits Businesses Can Get from SKU Rationalization & How AI Can Accelerate them
Simplifying business operations helps make operations more efficient and cost-effective, and helps to improve customer satisfaction and reduce the risk of errors.
Podcast: Leading Retail Teams From First Principles
Ujjwal Dhoot shares how enterprise retailers can operate from first principles, the future of omnichannel and the role of a Chief Digital Officer, and his operating frameworks for high-performing teams
10 Top Retail Brands to Watch in 2023
This white paper examines 10 brands that have one thing in common – they all have a winning strategy for the coming year.
Customer Profile: Bonobos
Learn about their strategy to gather feedback on both the good and bad of its clothing, and also what customers love and don’t love about the Bonobos shopping experience.
Podcast Interview with the VP of Global Brand Management at JanSport
Monica Rigali discusses how the brand has evolved and remained relevant to decades of young people, as well as her take on the big Gen Z trends that will define the new year.
Rethinking Retail Operations: 5 Strategies for Better Store Performance
See how retailers are leveraging modern operations and task management tools to boost productivity, increase employee engagement and improve customer experience.
