Content that Captured Our Curiosity
4 Ways to Improve the E-commerce Experience with An AI Shopping Assistant
Modern shoppers demand personalized, efficient, and seamless experiences. Enter artificial intelligence-backed shopping assistants—advanced chatbots designed to meet these demands head-on [iAdvize].
FTD's Pioneering Journey from Traditional Floristry to Tech-Enabled Gifting
Faced with the challenge of supporting a multifaceted e-commerce model, FTD aimed to provide their worldwide network of florists the tools to craft unique, localized website experiences [Nacelle].
Infographic: Trust and Fraud in the Financial Industry
From the explosion of neobanks and crypto exchanges to the ubiquity of mobile payments and online brokerages, the digital-first financial ecosystem is here to stay [Telesign].
How Can Retail Media Networks Improve Relevance Beyond Keyword Data?
Find out why Retail Media Networks (RMNs) who don’t cover multiple word searches are leaving money on the table [Crealytics].
10 Tips to Save More on School Supplies
As back to school season creeps its way into our wallets, most of us are prepared to face rising prices, longer school supplies lists, and chaos. But back to school shopping doesn’t have to be daunting [Flipp].
How AI is Changing Operations, Loss Prevention, and Security in QSRs and Retail Stores
Artificial intelligence is becoming more and more crucial to the success of businesses, changing how QSRs and retail shops manage security, operations, and loss prevention [Envysion].
Case Study: Driving the Best Customer Experience, Wherever Customers Shop
Hurley, an apparel brand with a young, mobile-savvy customer base, determined that they needed a more modern POS solution that could quickly adapt to its changing needs [KWI].
Next-Gen Food as Medicine is a Retail Grocery Tipping Point
A new whitepaper from retail expert Gary Hawkins focuses on the growing U.S. health crisis, characterized by increasing levels of chronic disease, and how it presents a significant opportunity for food retailers to embrace Food as Medicine [Sifted].
4 Technology Trends Defining Retailers in Latin America
Whether due to inflation, labor shortages, or changing consumer preferences, Latin American retailers need to adopt new strategies to attract customers and stay competitive [LS Retail].
AI Transforms DOOH: From Billboards to Big Data
This article examines the evolution of digital out-of-home (DOOH) advertising and explores how AI enhances and revolutionizes how advertisers reach their audiences [StackAdapt].
Leveraging Identity Graphs Within CDPs for Advanced Customer Marketing
How using identity graphs in a CDP can empower marketers to unlock personalization within their marketing playbook to drive customer engagement [Simon Data].
Stepping Up the Food Experience in C-Stores
Convenience stores are undergoing a rapid transformation. Gone are the days of merely being a pit stop for fuel and grabbing a quick snack from under a heat lamp or the roller dog grill [WD Partners].
The Future of eCommerce – Predictions for 2029
A group of developers, marketers, managers, and consultants talk about the future of eCommerce, and what they think the industry is going to look like in 5 years [Human Element].
How Recycling Indoor Light Will Further the Digitalization of Retail
Led by Steve Lister, industry pioneers Giovanni Fili and Roy Horgan shared their insights on how integrating innovative light harvesting technologies can redefine retail sustainability and operational efficiency [RETHINK Retail/VusionGroup].
Infographic: Six Surprising Reasons Behind Policy Abuse
Learn why good customers go bad in this infographic based on a survey of more than 300 ecommerce merchants [Riskified].
Hot 2024 Summer Trends: Athleisure & Americana-Inspired Fashion Product Attributes
With the Summer Games approaching, a Senior Merchandise Analyst sees new, patriotic-inspired twists on athleisure [Lily AI].
Retail CMOs: 3 Ways Inventory Data Can Prevent Digital Ad Spend Waste
Marketers at retailers and direct to consumer brands are under more pressure than ever. This blog details how to avoid lost sales, hit sell-through targets and improve your CX [Fluent Commerce].
A Recipe for Safer Food, Confident Customers, and Resilient Supply Chains
This whitepaper digs into the ins and outs of the Food Safety Modernization Act (FSMA) regulations and guides CPG and grocery businesses with best practices for success [Pivotree/Syndigo].
Recruitment Metrics: Supercharge High-Volume Hiring
This report addresses the pressing need for benchmarks of key recruiting metrics to evaluate recruitment success in the frontline recruiting market [Emi Labs].
Computer Vision and AI at Retail – Why “how” Matters
The AI label is on many technologies and approaches, with varying levels of capabilities and benefits. It’s good practice to learn what’s behind that label to separate hype from commercial reality [Pensa Systems].
Digital Commerce Strategies for B2B Wholesalers and Distributors
This article explores the features necessary to delight customers and drive revenue from digital’s crucial role in today’s B2B landscape [Composable.com/Orium].
The Inside Scoop on Consumer Visual Preferences When Shopping Online
Two industry experts spill secrets on how to nail your visual content for Amazon, Target, Walmart, and more [The Digital Shelf Institute/Vizit].
Navigating Retail Technology’s Evolution: A Generational Perspective
This blog explores how different age groups are getting on board with new tech, and a peek into what the future holds for retail in our tech-savvy world [Swiftly].
Infographic: Retail Media Insights
It's not easy for brands to win in the retail media space. This infographic is packed with insights and provides 4 easy tips for both marketing and ad sales teams [GWI].
Top 10 Retail & Ecommerce Marketers You Should Follow
This article delves into the careers of 10 remarkable marketers whose strategies have significantly impacted customer engagement and brand growth [MoEngage].
The Future of Retail Clienteling is Mobile: Here's Why
Discover how mobile clienteling transforms customer engagement, boosts sales, and personalizes the modern retail experience [Endear].
Case Study: Vallarta Grocery Leans into Streamlined Financial Operations
Discover how Vallarta overcame legacy financial systems, restrictive infrastructure, and cumbersome, time-consuming financial processes as it consolidated new businesses into its enterprise [Argano].
AI Use Cases for Visual Merchandisers
AI was once a smaller topic of conversation, but then rapidly gained momentum over the last few years. This article breaks down ways for virtual merchandisers to think about it [One Door].
Are Your Email Metrics Misleading You?
Once the gold standard for measuring email campaign success, the reliability of email open rates is now being called into question due to evolving technology and tightening privacy standards [AtData].
How to Implement Grocery Loyalty Programs That Actually Work
When it comes to grocery loyalty programs, passive systems offering small discounts and impersonal messaging aren’t going to cut it [Mercatus].
How Build-A-Bear Centralized their Product Database
Find out how Build-A-Bear utilized a PIM solution provider’s automation functionality to create a centralized product database for all their digital assets [Pimberly].
Defending Your Dispensary: A Guide to Tackling Cannabis Retail Theft
The cannabis industry is undoubtedly one of the biggest markets on the planet, valued at $64.06 billion. But with that comes an even larger margin for theft, robberies, and unwarranted areas of loss [DTiQ].
The State of the Frontline Workforce 2024 Report
As many as one in two frontline workers have considered quitting their jobs in the past year. What’s driving the dissatisfaction? Learn what 12,500 frontline workers think about their work lives [Quinyx].
Who Are the Top Food Retailers?
HEB, Amazon, Costco... who's number 1? Watch "Supermarket Guru" Phil Lempert's take on Dunnhumby's annual list of the top grocers [SupermarketGuru.com].
Navigating Sustainability in Retail: Greenwashing, Regulations, and Data-Driven Strategy
Why retailers should invest in sustainable materials, enhance transparency, and utilize technology to substantiate sustainability claims and build consumer trust [EDITED].
Case Study: Sunshine Ace Hardware
Read how the retailer reimagined its customer service and frontline employee engagement with a modern and accessible solution that connected its entire team in real-time [Theatro].
The Future of E-Commerce: Trends Shaping Global Trade
The future of e-commerce is already here. If your service or consumer brand isn't already baking each of these concepts into your 12-month plan, be assured that your competitors are [Dan Wallace-Brewster].
Infographic: Grocery Retail Trends to Watch in 2024
Consumer expectations and shopping preferences are changing when it comes to grocery shopping. Retailers and brands that are tuned into the trends and agile enough to adapt will be best positioned to drive relevance and growth [84.51°].
Case Study: How Decathlon is Transforming the Sporting Goods Retail Landscape
Robin Drogat, Omnichannel Manager at Decathlon, shares how a flexible platform enabled Decathlon to offer a vast catalog across its stores and deliver a unified experience for shoppers [VTEX].
How Retailers are Using 3D Digital Twins to Revolutionize Store Design & Construction
Learn how digital twins are revolutionizing retail store design and construction, from conditions assessment to buildout, while reducing costs, enhancing construction collaboration, and driving efficiency [Matterport].
Level Up Your March Madness Marketing Game
March Madness may be wrapping up, but the tips and strategies in this article can be applied to just about any significant event, sports-related or otherwise [Broadsign].
Case Study: How BJ’s Wholesale Club Improved Store Performance
Discover how BJs uses technology to optimize store execution with low and out-of-stock inventory identification and precise location tracking, while improving team and member experiences [Simbe Robotics].
Managed Network Security, Resilience, and Compliance for Sport Clips
With a recent upgrade in their point-of-sale system to adopt point-to-point encryption, Sport Clips wanted a secure edge networking solution that offered the right mix of strengthened security, better agility, and enhanced network resilience while retaining a reasonable cost [Acumera].