Content that Captured Our Curiosity
Who Are the Top Food Retailers?
HEB, Amazon, Costco... who's number 1? Watch "Supermarket Guru" Phil Lempert's take on Dunnhumby's annual list of the top grocers [SupermarketGuru.com].
Navigating Sustainability in Retail: Greenwashing, Regulations, and Data-Driven Strategy
Why retailers should invest in sustainable materials, enhance transparency, and utilize technology to substantiate sustainability claims and build consumer trust [EDITED].
Case Study: Sunshine Ace Hardware
Read how the retailer reimagined its customer service and frontline employee engagement with a modern and accessible solution that connected its entire team in real-time [Theatro].
The Future of E-Commerce: Trends Shaping Global Trade
The future of e-commerce is already here. If your service or consumer brand isn't already baking each of these concepts into your 12-month plan, be assured that your competitors are [Dan Wallace-Brewster].
Infographic: Grocery Retail Trends to Watch in 2024
Consumer expectations and shopping preferences are changing when it comes to grocery shopping. Retailers and brands that are tuned into the trends and agile enough to adapt will be best positioned to drive relevance and growth [84.51°].
Case Study: How Decathlon is Transforming the Sporting Goods Retail Landscape
Robin Drogat, Omnichannel Manager at Decathlon, shares how a flexible platform enabled Decathlon to offer a vast catalog across its stores and deliver a unified experience for shoppers [VTEX].
Retail
How Retailers are Using 3D Digital Twins to Revolutionize Store Design & Construction
Learn how digital twins are revolutionizing retail store design and construction, from conditions assessment to buildout, while reducing costs, enhancing construction collaboration, and driving efficiency [Matterport].
Level Up Your March Madness Marketing Game
March Madness may be wrapping up, but the tips and strategies in this article can be applied to just about any significant event, sports-related or otherwise [Broadsign].
Case Study: How BJ’s Wholesale Club Improved Store Performance
Discover how BJs uses technology to optimize store execution with low and out-of-stock inventory identification and precise location tracking, while improving team and member experiences [Simbe Robotics].
Managed Network Security, Resilience, and Compliance for Sport Clips
With a recent upgrade in their point-of-sale system to adopt point-to-point encryption, Sport Clips wanted a secure edge networking solution that offered the right mix of strengthened security, better agility, and enhanced network resilience while retaining a reasonable cost [Acumera].
5G Connectivity is Powering a Revolution in Rural Retail
Retailers in rural locations are finally able to adopt emerging technology like AR and VR, get smarter data insights, and offer better shopping experiences to technology-savvy customers [T-Mobile].
Is Your Brand Ready for Retail Media’s Biggest Year Ever?
This year, retail media networks will push the omnichannel envelope and innovate up the funnel with new ad formats, placements, partnerships, and ways to leverage commerce data outside their walls [Skai].
Breaking Barriers: Overcoming Obstacles to Retail Data Integration
Integrating data into retail strategies is a game changer for businesses. So, why haven’t all retailers and brands gotten on board? Read on to learn some of the obstacles [EDITED].
Get MACH Ready: Preparing Your Business for Digital Transformation
Gain insights from experts with real-world experience on how to navigate challenges and prepare for a move to MACH technology [Orium, commercetools and Contentstack].
Video Podcast: Innovation Unleashed
Listrak's Cross-Channel Benchmarks have arrived. Hear their experts discuss the report, which reveals insights, opportunities, and trends to watch to shape your strategy in 2024 [Listrak].
What's a Technology-Agnostic Approach and Why is it a Core Trait of Composable Commerce?
Discover why an impartial stance toward tech can open up possibilities and engineer the best possible solutions for your eCommerce platform [commercetools].
The Rise of Private Brands and Shifting Consumer Trends
Adopting private brands in the fiercely competitive grocery industry is a potent strategy for online and offline retailers. The post-pandemic surge is attributed to various factors influencing a significant shift in consumer preferences [Grocery Doppio].
The One Stop Shop? ATM Users in C-Stores Examined
Generating incremental in-store purchases from ATM users requires the right techniques to stop customers in their tracks and encourage a secondary impulse buy. It also requires in-depth insights into the behaviors of your shoppers [VideoMining].
Retail Revolution: How In-Store Marketing Technology Drives Success
Retail marketing is fraught with challenges, but innovative new solutions as part of the retail revolution could be changing the market forever, and digital in-store marketing technology is fast becoming a pivotal factor in success [VusionGroup].
How Indoor Mapping Can Boost Conversions in Retail
In a world seemingly dominated by eCommerce, traditional retailers must fight harder to maintain consumers' attention, loyalty, and affection. Indoor mapping is the game-changer brick-and-mortar retailers have been waiting for [Pointr].
NRFs Foodservice Innovation Zone 2024 Recap
At NRF 2024: Retail's Big Show, attendees took a step into the future in the Foodservice Innovation Zone, an interactive exploration of the tech and innovations transforming the customer foodservice experience [National Retail Federation].
Customer Story: Longo’s Nourishes a Growing Workforce
Watch this video to learn how the Canadian grocery chain built a longstanding partnership and leverages technology to support both its business and its team members [Dayforce - formerly Ceridian].
12 eCommerce Growth Hacks for 2024
As of September 2023, there were more than 26.5 million ecommerce sites globally. While the sheer volume of competition can be daunting, there are always ways to stand out from the crowd and experience real ecommerce growth [Linnworks].
Why Are Pop-Ups So Exciting in the World of Retail?
They bring lots of value for most involved in the retail landscape. But the challenge is how to leverage them at scale and identify the ideal balance between the need for stability and the desire to generate short term excitement [Placer.ai].
Retail Revival 2024: Discount Retailers Take the Lead
Here’s one pandemic-era business outcome no retailers could have anticipated: Discount retailers stepping into the spotlight to become key winners while other retail sectors struggled [Yoobic].
Global Retail Trends, Shaping 2024 and Beyond
This whitepaper dives into top retail trends and shares what agile global retailers are doing to manage and de-risk market factors. It also offers solutions to make your business more productive and profitable [Optimum Retailing].
Why Your AI for Marketing Won't Work
AI tools can offer sophisticated personalization, but only if they have the right data to work from. Without that, the AI magic goes clunk [Amperity].
Why Flash Mob Theft Has Become a Viral Crime
Flash mob theft has taken retailers and social media alike by storm. This article explores some of the primary causes and trends of this phenomenon [Agilence].
Podcast: The Emotional Essence of Loyalty Beyond Transactions
Discover innovative strategies to harness technology and data for enhancing loyalty and understand the importance of a consistent experience across all retail channels [Incisiv & Diebold Nixdorf].
Case Study: Mattress Firm Transforms Their Omnichannel Experience
Learn how Mattress Firm, the nation’s largest mattress retailer, implemented technology to increase lead generation, improve the online review process, and communicate better with customers both nationally and at the local level [Podium].
20 Trending Products and Things To Sell Online
If you’re looking for popular things to sell in 2024, check out these trending products. They could help grow your sales. Snail slime, anyone [Shopify]?
10 Minute Assessment: Are Your Stores Enabled?
How are you helping your field leaders, store managers, and frontline employees bring your brand to life for customers? How much more could your teams achieve? And how do you get there [Zipline]?
Innovation in Local Grocery: Standing Strong with Charm
How can local retailers compete with the likes of Walmart and Costco without losing the local charm? And how can accessible technology bridge the gap between the comfortable small store format and the digital future [Birdzi]?
The Grocery Sector in 2023: An End-of-Year Recap
Did national chains dominate in 2023, or did regional banners also have a role to play? And what can foot traffic analytics tell us about broader trends that shaped brick-and-mortar shopping last year? Find out here [Placer.ai].
An Intimate Conversation with Sarah Jessica Parker about Retail
Sarah Jessica sat down with retail expert, author and podcaster, Ron Thurston for a conversation about retail culture, community, technology and the power of human connection [KWI].
Virtual Store Spotlight: Sephora X Cosmopolitan Gifting Suite
Last holiday season, renowned Hearst publication Cosmopolitan introduced an innovative experience in collaboration with Sephora—a virtual gifting suite designed to redefine fragrance content and shopping [Obsess].
Case Study: How the New Era Website Was Built
Find out how global headwear manufacturer New Era selected a digital commerce and personalization solution to create a new site for 40 markets [Optimizely].
Click-and-Collect Gives Customers Frictionless Omnichannel Experience
If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. But are these channels seamlessly integrated to optimize their combined impact [Pivotree]?
Consumer Insights Tools: The Best for 2024
Discover a wide range of consumer insight tools and how they help businesses stay the course with their effective practices and make improvements that align with consumer sentiment [Bizrate Insights].
Infographic: How Chatbots are Transforming the Retail Industry
This infographic talks in detail about how virtual assistants improve your customers' service experience and the long-term benefits they bring to your business [Kore.ai].
The Cart Abandonment Trick That Most Retailers Are Ignoring
Researching the abandonment strategies of 50 leading retailers brought a shocking conclusion. How are brands missing this opportunity?
How to Respond to Negative Reviews: Examples and Best Practices
What should you do when you get a negative review? Whether it’s a Google review or a different review provider, here’s how to respond to negative reviews successfully. And why doing so is good for your business.
Innovation in Retail: Q1, 2024
This report offers actionable insights on how retailers can foster a culture of innovation, strategically adopt new technologies, and align them with their unique brand values.
