Restaurant Tech Customer Stories
Numerous technology companies showcased their innovations in Chicago last week. These restaurant solutions stood out to us — here’s a look at them through the eyes of the customers who use them.
How Technology Helped Koyo Bring Fine Dining Sushi to Queens
With an iPad POS, Koyo is able to course meals seamlessly, reduce clutter in the kitchen, and help diners spread the word with gift cards [TouchBistro].
Noodles & Company: The Perfect Recipe for Network Success
Read how the company has an old-fashioned commitment to real food and real cooking for real flavors and are also recognized as a technological leader in the hospitality industry [SageNet].
How Herschend Family Entertainment Reduces Costs and Improves Purchasing
Learn how the world’s largest family-owned theme park company, including Dollywood, completely transformed its food purchasing and menu management in just under a year to improve profitability at its 180+ unique dining locations [Crunchtime].
How Georgia Foods Saved Up to $140K and Cut 70-Hour Workweeks
With more time, better tools, and fewer frustrations, the Georgia Foods team is no longer working around their systems; they’re working ahead of them [Restaurant365].
Case Study: Brindisa Tapas
The team at Brindisa love customizable reports that allow them to better understand where their leads are coming from, booking patterns and focusing on their guest experience [Tripleseat].
How Texas de Brazil Captured 13k+ Reservations with Voice AI
Texas de Brazil needed a solution that could take some pressure off staff, deliver consistent experiences across all locations, and still capture reservations by phone [Slang.AI].
The Trade Hotel
Although each of the hotel’s restaurants caters to different dining occasions with unique service expectations, there’s one thread across all of them: the need for speedy and efficient service [NCR Voyix].
Hiring Your Way: How a Burger King Franchise Group Got 10x More Interviews
By customizing its hiring process, embracing mobile, and implementing self-scheduling, Viking Restaurants, a Burger King franchise group, experienced a 10x increase in interview completion rates [Workstream].
Legal Sea Foods Hooks 60% Increase in New Loyalty Members with Two Week LTO
To ensure the campaign was a success, the campaign was paired with a heavy digital marketing and in-store marketing campaign to draw customer awareness [Paytronix].
Check back soon for more customer stories
The 2025 National Restaurant Show by the Numbers
- Over 53,000 foodservice professional attendees across more than 710,000 sq ft of exhibit space at McCormick Place in Chicago
- Over 2,300 exhibiting companies showcasing innovations
- 800+ first-time exhibitors bringing fresh ideas to the industry
- Representation from 110 countries around the globe
- 900+ product categories covering everything from kitchen equipment and tech to trending food and beverage
- 940+ exporting companies
- 600+ international exhibitors from 44 countries, offering a global perspective on innovation and sourcing