Foodservice
12 Restaurant Technologies To Modernize Your Team
Technology is meant to extend our capabilities. With a well-chosen tech stack, restaurants can improve all aspects of their business [Momos].
🔥AI's Hot Take: The best restaurant tech is whatever kills friction and boosts throughput, fast.
🔥AI's Hot Take: The best restaurant tech is whatever kills friction and boosts throughput, fast.
Foodservice
How Adam Brotman Helped Starbucks Build the Loyalty Playbook Everyone’s Following
When you open your favorite restaurant’s app to order ahead, collect points, or skip the line, you’re using a system that Adam Brotman helped invent [Global Payments].
🔥AI's Hot Take: Digital fails without discipline—alignment, not features, is the real moat.
🔥AI's Hot Take: Digital fails without discipline—alignment, not features, is the real moat.
Foodservice
How Houston TX Hot Chicken Turned Inventory Accuracy Into Margin Control
The Challenge: As Houston Hot Chicken continued to grow, operational visibility became harder to maintain across locations [Craftable].
🔥AI's Hot Take: Brands that unify inventory, invoices, and POS data will out‑execute those still reconciling problems retroactively.
🔥AI's Hot Take: Brands that unify inventory, invoices, and POS data will out‑execute those still reconciling problems retroactively.
Foodservice
What QSR Employees Report About Restaurant Tech Problems
72% of QSR employees report recurring drive-thru tech failures. 47% use workarounds weekly. What McDonald's workers say about restaurant tech problems [Canopy].
🔥AI's Hot Take: Burnout spikes when tech fails—nothing exhausts teams faster than fixing the tools meant to help them.
🔥AI's Hot Take: Burnout spikes when tech fails—nothing exhausts teams faster than fixing the tools meant to help them.
Foodservice
Your Frontline is Your Superpower. Here’s How to Unlock it.
The frontline is where your culture becomes real—and where your brand earns (or loses) trust. And when employees feel supported, respected, and listened to, your customers feel it instantly [SMG].
🔥AI's Hot Take: Burnout isn’t the headline—the disconnect is. When employees feel unseen, customers feel it instantly.
🔥AI's Hot Take: Burnout isn’t the headline—the disconnect is. When employees feel unseen, customers feel it instantly.
Foodservice
How to Simplify Your Restaurant Tech Stack
A patchwork tech setup might feel manageable at first. But over time, it quietly chips away at your operation — your staff, your customers, and your bottom line [Table Needs].
🔥AI's Hot Take: The next competitive edge is consolidation—restaurants that run on one clean platform will out‑execute those drowning in subscriptions.
🔥AI's Hot Take: The next competitive edge is consolidation—restaurants that run on one clean platform will out‑execute those drowning in subscriptions.
Foodservice
Common Payroll Mistakes After Minimum Wage Changes (and How to Avoid Them)
Read the most common and highest-risk payroll mistakes businesses make after minimum wage increases, along with what employers should watch for to stay compliant [Workstream].
🔥AI's Hot Take: Payroll mistakes don’t come from wage laws changing — they come from systems that don’t.
🔥AI's Hot Take: Payroll mistakes don’t come from wage laws changing — they come from systems that don’t.
Foodservice
AI Call Agents for Restaurants: How They Are Transforming the Industry
By combining the latest advances in agentic AI, natural language processing (NLP) and voice technology, AI call agents are transforming how restaurants operate, engage with customers and grow revenue [Revmo].
🔥AI's Hot Take: When AI handles the routine calls, staff finally get to focus on hospitality instead of phone triage.
🔥AI's Hot Take: When AI handles the routine calls, staff finally get to focus on hospitality instead of phone triage.
Foodservice
5 Signs Your Restaurant Software Stack Is Too Complicated
When your tech stack becomes a towering collection of disconnected tools, each promising to streamline operations, you create new problems faster than you solve old ones [Chowly].
Foodservice
Restaurant Sustainability Guide: How to Reduce Your Carbon Footprint
From the emissions released during livestock production to the water used in the food supply chain and the food waste generated along the way, restaurants create a substantial environmental footprint [Lightspeed].
Foodservice
The Economy Is Fine. Your Customers Might Not Be.
Restaurants are useful for assessing the economy because they sit at the boundary between necessity and discretion. People need to eat, but they don’t need to eat out. When money gets tight, restaurant spending is one of the first things to flex [Signal Flare AI].
Foodservice
How AI Menu Generators Can Improve Efficiency
When menu decisions are backed by data and automation, restaurants save labor, reduce waste, and keep profitability front of mind [Restaurant365].
Foodservice
10 Valentine's Day Ideas Your Guests Will Love
There are many creative ways to provide a Valentine's experience with great food and hospitality. Here are the top 10 ideas [Toast].
Foodservice
Super Bowl Restaurant Marketing Ideas to Boost Revenue in 2026
Here are 10 supercharged ideas to drive sales and revenue, streamline operations, and keep your fans coming back long after the final whistle [Tripleseat].
Foodservice
6 Proven Subscription Provider Tactics Driving B2C Growth
This article provides a roadmap for automated billing, effective dunning management, and easy integration with your tech stack [Paytronix].
Foodservice
Chipotle’s Growth Is No Longer Just About New Restaurants
Chipotle’s visit growth in mid-2025 was driven primarily by unit expansion, but late-year data suggests same-store traffic may be growing after several quarters of transaction pressure [Placer.ai].
Foodservice
26 Key Insights for Every Multi-Unit Operator in 2026
View the key insights for restaurant operators in 2026, and discover the trends, tech priorities and strategies to stay competitive and drive growth [Crunchtime].
Foodservice
Mastering Digital Menu Boards: Your Guide to a Modern Restaurant
Digital menu boards are more than just high-tech replacements for static menus - they're dynamic tools that enhance customer engagement, streamline operations, and offer endless possibilities for creativity [L Squared].
Making Self-Service Accessible to All
This blog details why accessibility in both kiosk hardware and software is more than a responsibility, but essential for both companies and kiosk users alike [Bite].
Foodservice
From the Tunacado to Tailored Loyalty: Joe & The Juice
Joe & The Juice is stepping up its customer engagement game with advanced loyalty and promotions capabilities, including omnichannel, that deliver personalized offers across touchpoints [Talon.One].
Foodservice
Theft or Teachable Moment?
Discover how automation helps QSRs separate actual fraud from honest mistakes [PAR Tech].
Foodservice
The Long Game: Why Clean Data Makes or Breaks Your Restaurant’s AI Strategy
Restaurants that treat AI as a foundation, not a feature, are the ones building staying power. The work isn’t flashy, but it’s exactly what separates projects that scale from those that stall [Qu].
Foodservice
Restaurant Technology Fear vs. Reality: Why Waiting Costs More Than Acting
Technology adoption succeeds when operators approach it strategically, focus on solving real operational challenges, and maintain commitment to hospitality excellence [ClearCOGS].
Foodservice
Rethinking QSR: Build Better Customer Experiences with Experience Design
Instead of reacting to what happened, experience design starts upstream with the decisions that shape every step of the guest journey before it begins [Service Management Group].
Foodservice
How to Thrive When the Market Tightens
When things get tight, it doesn't have to become a story of survival. Instead, it can be a moment to reset, make smarter choices, and build a steadier footing for whatever comes next [MarginEdge].
Foodservice
5 Defining Hospitality Trends of 2025 That You Should Consider in 2026
From hybrid business models to the return of communal dining, these five trends show how creativity is shaping a more resilient, human-centered industry [Tock].
Foodservice
Chain Restaurant CMO Sentiment Survey
With industry sales for top chains expected to grow at the slowest rate in the past decade (not including 2020), CMOs are pulling out all the stops [Bikky].
Foodservice
Welcome to Reservation Wars 3.0
Get your popcorn out, Reservation Wars 3.0 is here. And on this go-around, nearly the whole restaurant tech ecosystem is involved [Bite].
Foodservice
AWS Outage Reminds Us "Smart" Devices Are Only as Smart as Their Architecture
When a 15-hour outage turned $2,700 smart beds into saunas and left thousands of restaurants unable to process orders, it exposed the fatal flaw in how we're building edge applications [Ditto].
Foodservice
Restaurant Chargebacks: A Guide to Managing Disputes in the Restaurant Industry
A look at why restaurant chargebacks happen, why they’re difficult to fight, and why food and beverage establishments are better off focusing on prevention instead [Chargebacks911].
Foodservice
97% of Diners Will Give One-Star to “Robot Restaurants” of the Future
New data shows that while the promise of the fully automated restaurant may look sleek, diners aren’t buying it. Nearly one in three have avoided a restaurant that felt “too automated”[Harri].
Foodservice
Keeping Up in the Fast Lane: A Tech Stack Guide for QSR Operators
Operators will want to select partners who have deep experience in a broad range of technologies and can help them navigate an increasingly complicated landscape [Presto].
Foodservice
State of Food Delivery & Rideshare Apps 2025: The Gig Economy is Bigger Than Ever
Read how rideshare is capitalizing on sustained momentum while food delivery stages a massive comeback, fueled by India's hyper-growth [Sensor Tower].
Foodservice
Smoking Profits: How Dickey's Balances Legacy and 15% Margins
Dickey’s CEO, Laura Dickey, talks about brand building, maintaining steady margins and keeping your folks (employees & guests) happy in part 1 of a 2-part episode [Milagro].
Why Gen Z’s “No Tab” Habit Is Costing Your Bar Staff Time (and Tips)
Gen Z’s habit of refusing to open bar tabs is more than just a generational quirk. It is slowing down service, frustrating bartenders, and cutting into your bottom line [OpenTab].
5 Ways to Safeguard Your Restaurant’s Supply Chain
Learn how to thrive amid the effects of inflation, product shortages, and the lingering pandemic on your restaurant’s supply chain [TimeForge].
Do QSR Value Promotions Still Resonate With Consumers?
The recent revival of McDonald’s Extra Value Meal has fueled speculation that the QSR space might be gearing up for another round of value wars. See what the data suggests [Placer.ai].
How AI and Machine Learning Are Revolutionizing Restaurant Customer Engagement
Read how AI and machine learning are reshaping restaurant customer engagement with smarter marketing, personalized experiences, and optimized operations [Incentivio].
How Piper’s Ice Cream Bar Built Stability Beyond the Seasons
Co-owner Chip Adkins shares the cash flow system that helps him slash operating costs by 12%, create financial stability for the business, and build sustainable wealth [Square].
Tip Pooling: What Every Restaurant Operator Should Know
Learn how tip pooling works, the laws that govern it, and how restaurants can streamline the process using tip management software [SpotOn].
Agile RFP Process Leads to Accelerated Digital Transformation for Dewey’s Pizza
Chris Abrams, Director of Innovation at Dewey's Pizza, shares how the company uses tech to facilitate an agile RFP process and collaborate with department heads needs requirements and solution sourcing [Olive].
The QSR AI Revolution: How Agentic Intelligence Is Redefining Fast Food Success
As consumer expectations evolve toward fast, frictionless, and highly personalized service, QSR leaders face an urgent strategic choice: leverage advanced AI solutions or risk falling behind [Solugenix].
How Culture-Led Change Drives Scalable Transformation in Restaurants
Align your people, processes, and purpose to accelerate adoption, maximize ROI, and drive lasting change [Point B].
Drive-Thru Tech Gets a Thumbs-Up from 92% of Customers
Learn why simple upgrades are helping QSRs tune into what customers really want behind the wheel [Mood Media].
Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?
The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business [MTech Mobility].
Digitizing QSR Inventory Will Soon Seem as Obvious as the POS Revolution
Digitizing inventory—bringing real-time visibility, automation, and predictive insights into food, packaging, and supplies—will become as essential as the POS transformation did decades ago [NomadGo].
Customer Sentiment Analysis vs. Traditional Surveys: Which One Tells the Real Story?
In today’s customer-driven competitive world, feedback is like a goldmine. But how we collect and interpret that feedback is evolving faster than ever [LiveLytics].
Restaurant SEO: 9 Best Practices That Will Attract More Customers
Are you tired of empty tables on a Tuesday night? It’s more important than ever for restaurants to have a solid SEO strategy to attract customers in a competitive market [Tripleseat].
Weathering the Storm: Why Customer Loyalty Beats Cost-Cutting
The question isn’t whether technology will transform the restaurant experience, its which restaurants will lead the transformation and reap the rewards of increased customer loyalty, frequency, and revenue growth [SoundHound AI].
QSR Snapshot: What’s Working, What’s Not, and Where the Industry Goes Next
A study reveals a clear disconnect between what draws U.S. customers to QSRs and what ultimately disappoints them [Storesight].
Dave’s Hot Chicken: Managing a Red-Hot Expansion
Managing explosive growth while maintaining operational consistency and controlling real estate risk, Dave’s sought a modern solution for lease and location management [Leasecake].
